Managing Education Business Success
 

Day 1 – Wednesday 9th May 2012
 

0900

Philip Bourne, CEdMA Europe Chairman

Coffee, Welcome and Introduction

0930

 

 

Mike Dowsey, CEdMA Europe

 

Introduction, “Hot Topics” and Market Barometer Update
Your input to the online survey has been collated and will be presented during this session. Along with feedback from the Market Barometer, this will highlight the key issues and market challenges that you face today. The aim is to aid your understanding of the other companies in the group and facilitate networking discussions during the course of the event.

1030  

Break

1100

 

Alastair Jeffery, IBM

Hot Topics – Discussion and Breakouts
Attendees will decide which of the hot topics will be discussed and whether it will be by the whole group or in breakouts. Breakout groups (or the whole group) will discuss what works, what doesn’t work, hints, tips and best practice. Each group will record their findings and report back to the whole group. Findings will be published on the conference webpage.

This is a discussion session so please come prepared to contribute your views.

1230  

Lunch

1330

 

Neil Gregory, IBM

and

Members

Managing our training route to market portfolio
With all the routes to market we have at our disposal as a training business how successful are they? What do they do well and why? What could we change to enable any or each of them to improve their performance? How much time and effort do we invest in supporting them? Are we prioritising our time in the right way that means the biggest possible return for the business? This session will produce a consolidated list of "best practice" and advice on pitfalls to maximise our return.

This is a discussion session so please come prepared to contribute your views. 

1500  

Break

1530  

 

Dramatic Training Solutions

Managing People through Change
This session deals with the human side of organisational change. It demonstrates to you as managers the skills to manage your people during times of upheaval and uncertainty. It shows you how to encourage others to regard change as a time for learning and development – instead of a time of low morale and dissatisfactions.

1800   

 

Close

1900

 

Reception

2000  

Dinner

 

Day 2 – Thursday 10th May 2012
 

0900  

 

Tim Preston, Toolwire,

Denis Spiller,
HP

and

Guests

Innovation in Learning Delivery

Following the recent eLearning Network Awards (Nov 2011) and the Institute of IT Training (LPI) Awards (Feb 2012), we will use selected extracts from award winners/finalists and present these to the group. We will show what Innovations are getting attention, what is different and what can we learn from them? Breakouts - Will these ideas/changes work for our organisation and eco system– what is it that they are doing that we are not, can we align to certain elements? What is the cost/benefit in a) Sponsoring and b) Entering such awards?.

This is a discussion session so please come prepared to contribute your views. 

1030

 

Break

1100

 

 

Gael Salomon, Arrow ECS

Selling Education Services via the Channel

Most education sales  through channels are via specialist education resellers (such as QA), a product reseller, distributor or a training partner. If you work with any of these, this session will allow you to learn from others and share your experiences. We will hear from Arrow ECS (a distributor) about their success as a distributor with a dedicated training arm.  Whether you are a veteran in the ways of selling via channels or simply want to learn about different models and approaches to leveraging partners, this will be a great forum to listen, learn and share.

This is a discussion session so please come prepared to contribute your views. 

1230  

 

Lunch

1330

 


Richard Lane, Autodesk

and

Philip Bourne, Symantec

Balancing the Business This session looks at the basic components required to manage, drive and sustain an education business whether it be P&L or cost centre based. With the economic considerations be it internal or external, requiring consistency of financial results balanced against the need to do more with less. The session explores the pros and cons of outsourcing or expanding the partner base to sustain and expand the training business.

This is a discussion session so please come prepared to contribute your views.

1500

Philip Bourne, Chairman

Conference Summary

1530

 

Coffee and close

9-10 May 2012

The Marriott at Waltham Abbey

(click for hotel info)



 

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Printable Agenda

 

 

 

 

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