CEdMA-Europe Members' Newsletter - March 2006


Welcome to the third CEdMA-Europe Members' Monthly Newsletter of 2006, which will be sent out at the end of March to CEdMA Europe members and to European colleagues of CEdMA USA members.

As usual, you will learn about updates to our forthcoming programme of events (see below), and there is the collection of recent articles whose content is consistent with the important topics that you our members voted to cover in our recent Conferences.

The News section contains not only articles with the whole month's news but also individually dated press releases.

In Reviews and Current Trends, we have the results of surveys on where learning is positioned in companies, relationships with universities, and synchronous e-Learning. There are revues of both the UK and Canadian e-Learning industries, but look out for Training's Top 100 report, with charts and articles on the top 5 companies of 2005. Also, look out for the "Missing Link?" article from last month, but with the charts from the survey added.

The Training Manager/Director Development articles follow the usual theme of providing useful support to you, so among other things there are articles on an overview of Knowledge Management, how to find SME's, how to manage informal learning, how to execute your training strategy, and a discussion on "proper" working hours.

Again there's only one article in Selling and Marketing Education, but this is a cookbook to market e-Learning.

As usual, Learning Media has several interesting articles, on blended learning, podcasting, simulations and online games, and wikis and blogs. Finally, there's a couple of articles on LMS's and a repeat of last month's guidance on how to shop for an LMS, but with the tables and examples added.

Case Studies and Projects again has descriptions of seven organisations' projects, but also has a guide on planning the end-user training strategy before a software roll-out.

Measuring Education Value has a single article on aligning assessment, delivery and measurement.

In Processes/Managing Costs/Outsourcing, there's a description of BT's outsourcing its entire learning function, an article that asserts that managed learning services is anything but new, and a view that says that learning outsourcing is not just about cost savings.

There are several articles in Instructor Topics, covering presentations including PowerPoint, technology in the classroom and what's new in projects. However, look out for an assertion on why trainers need selling skills.

In Skills Gap/Technical Certification there is an article which describes what performance exams are all about followed by two case studies about HP and Cingular Wireless.



Conference on 11-12 May - How to improve education sales




The spring CEdMA Europe conference will take place on 11-12 May at the Initial Style Conference Centre at the The Mill and Old Swan at Minster Lovell near Oxford, where the theme will be How to improve education sales.

We are changing Pulse of the Industry to get everyone to share their hot topics, which will form a session in itself on day two. Pulse is intended to help introduce everyone, and help with networking during the event, as individuals explain what their key interests are. By limiting each summary to 5 minutes with one speaker per company, we can then move on to Routes to market for selling training, our first discussion session, which will be led by Phil Lawman.

Our personal development topic to help us with education sales is Improving our consultative selling skills, where Jim Wigg of Epicurean Associates will lead the session. (Some of you will remember Jim from the session he ran in Bristol in November 2004.)

On Friday morning, Justin McCarthy leads another discussion session, this time on Education pricing strategy and tactics.  After the break, Steve Moody will lead us in a  discussion on Writing good proposals.

On Friday afternoon in Hot issues/topics, we'll bring together the input sent in advance which then gets qualified during Pulse and is discussed at length along with any other conference-specific outcomes. Finally, we have a short Planning the next conference session followed by an even shorter AGM.

CEdMA Europe members have two places at this event at no charge. Additional places for members and places for non-members (prospects or colleagues of CEdMA USA members) are charged at £195 (exclusive of VAT).

Overnight accomodation with breakfast costs £110 per night, payable to Style Conferences

For further information and booking (no forms required!), please visit here.

Alternatively, simply to book, send me an email.

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Advance Notice

The late autumn CEdMA Europe conference will take place on 16-17 November at the UK Learning Lab "where technology enables knowledge", Telford. The theme will be decided by attendees at the May conference.

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2006 Free Half-Day Workshops





Workshop on 13 June - Introduction to LMSs and LCMSs

The summer CEdMA Europe half-day Workshop will take place on 13 June 2006 1330-1700 UK time at Sybase Maidenhead.

The speaker will be Fiona Leteney of Feenix, who will cover:

  • General overview with brief demo
  • Where does an LCMS finish and an LMS begin?
  • Features and benefits that are available/desirable in an LMS
  • What is available on the market?
  • The influence and importance of the:
    • Standards for interoperability (AICC/SCORM)
    • Relationship between HR and IT departments
  • Case Studies from various sectors.

For more details, look here.

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Workshop on 26 September - Internal Selling Experiences

The autumn CEdMA Europe half-day Workshop will take place on 26 September 2006 1330-1700 UK time at Cognos Bracknell.

The speakers will be three CEdMA Europe members who will describe their own experiences in mobilising other parts of their organisation to include, promote and sell education in their line of business or product set.

Further details will be posted by mid-year, but please reserve this date now.

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Feedback on Workshop on 14 March - Learning Analytics

The spring CEdMA Europe half-day Workshop took place on 14 March 2006 at SAP Bedfont. 12 people from 10 members attended (7 Europe and 3 USA), plus 2 people from a non-member. There were 9 cancellations on the day, plus 4 during the week before. They missed a very entertaining session with the overall feedback of 5.0, the first time we've had a "perfect score". Martin Roche from hosts SAP who gave an honest appraisal of their projects scored an impressive 4.8 while Phil Lawman with an unscheduled description of HP's efforts scored 4.9. Charts used along with the attendee list are on the website.

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Recent Articles from the Education and Training Press



UK Training Contract Wins - January to March 2006 from TrainingZONE

Industry News from IT Skills Research (Mar 06)

The e-Learning Marketplace Update from Just Learn (Mar 06)

IT Training Press Releases (Mar 06)


Global Knowledge Deploys CLO Dashboard (29 Mar 06)


ASTD Partners with Intrepid Learning Solutions (29 Mar 06)


Helius to Implement Corporate Training Technology for JCPenny
(29 Mar 06)


BackWeb Announces Integration Validation with Oracle (29 Mar 06)


Makau Corporation Offers List of Professional Development Courses

(27 Mar 06)


MindLeaders Partners with OCLC NetLibrary to Enhance Reference Library (27 Mar 06)


Corporate University Xchange Presents Excellence Awards (23 Mar 06)


Washington Group Signs Enterprise Agreement with EduNeering
(23 Mar 06)


Cornerstone OnDemand Releases Cornerstone Compliance Management (20 Mar 06)


Cornerstone OnDemand Releases Dashboard Reporting (15 Mar 06)


Survey: Executives and Managers Stressed at Work (15 Mar 06)


Global Knowledge Acquires Azlan Training EMEA (14 Mar 06)

Brainshark and Karta Technologies win U.S. Army Contract (13 Mar 06) to Pay Organizations $15K to Switch to LearnCenter

(10 Mar 06) Releases LearnCenter 9.2 (10 Mar 06)


Makau Announces Benefits of Makau Learning Appliance (09 Mar 06)


IDC Predicts Growth Spurt for Workforce Performance Management Market (09 Mar 06)

Latitude Consulting Upgrades Dealer Certification Solution for Chrysler (08 Mar 06)


Distance Learning to Help Drive Enterprise Satellite Networks (07 Mar 06)


iLinc Communications and Hatsize Form Partnership (06 Mar 06)


Telstra Invests $67 Million in Training Agreement with Accenture
(03 Mar 06)


Kaplan Releases Demo Simulations with STT Trainer 4.2 (02 Mar 06)


National Institute of Corrections Renews LMS Contract

(01 Mar 06)


Makau Announces LMS Version 3.0 Upgrade (01 Mar 06)


GeoLearning Launches WebCenter to Enhance Customer Service and Technical Support (01 Mar 06)

The Latest on Workforce Race Relations (01 Mar 06)

Brinker International Selects GeoLearning for LMS Deployment
(27 Feb 06)

Simulation Trainer Enables Jo Ann Stores to Speed SAP (27 Feb 06)

USAID Selects GeoLearning’s GeoMaestro LMS Platform (23 Feb 06)


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Reviews and Current Trends

UK e-Learning - a Tale of Two Markets (Jan 06)

Kineo believes that we are seeing two very different and contrasting trends taking place in the e-Learning market. In the technology side of the market (LMS, LCMS and Virtual Classrooms), we are seeing clear consolidation. By contrast, in the bespoke e-Learning space, the market is becoming more fragmented than ever. Here, Kineo analyses the trends. ©2005 Kineo


Learning by Numbers (Feb 06)

Learning and Development's first major survey finds out where learning is positioned in UK organisations, who's in charge and where budgets are being spent. Learning and Development, ©2006 Human Resources


University Solutions: Partnering for Real-World Results (Mar 06)
The corporate world largely under-uses four-year universities and community colleges as resources. The Chief Learning Officer magazine Business Intelligence Board survey shows that almost half of the companies surveyed have no relationship with a university, and 62 percent of companies Bellevue University surveyed are not satisfied with the relationship they do have. The challenge to corporations is to learn how to tap university resources successfully. Chief Learning Officer,
©2006 Media Tec Publishing


Corporate Universities: What Works and What Doesn't (Mar 06)
Strengthening their human capital is one of the top issues facing chief executive officers, according to a recent survey of 500 CEOs conducted by The Economist Intelligence unit. In fact, as one senior executive from a large financial services firm said, "We need to out-learn our competition in order to attract, retain and excite the best talent in the industry." Why has human capital management become such a central issue for senior executives?

Chief Learning Officer, ©2006 Media Tec Publishing


Keep your eyes on the performance management market (Mar 06)

Research conducted by Bersin & Associates over the past year is starting to bring definition to the performance management market and its significant potential. Although much of this information is subject to change as the market solidifies, there’s one thing that’s clear: The performance management market is going to grow rapidly and have significant business impact in the coming year. Workforce Performance Solutions, ©2006 Media Tec Publishing


Synchronous E-Learning Survey Results (Mar 06)
Earlier this year, Learning Circuits  conducted a survey on synchronous e-learning. We asked readers a series of questions about their favorite features and solutions. Here's what they had to say.
©2006 Learning Circuits


An Overview of the Canadian E-Learning Industry (Mar 06)
Canada has a thriving e-learning industry. The country has more than 300 companies offering some combination of e-learning technologies, services, and content. There are government programs that support e-learning at both the federal and provincial levels, as well as a host of universities, colleges, and school boards that offer online courses, research, and publications. Here's a preliminary view of the scope of the e-learning industry in Canada using publicly available information from several sources.
©2006 Learning Circuits


Welcome to the 2006 Training Top 100 (Mar 06)

This special report is the fifth annual ranking of the top companies of employee-sponsored workforce training and development. These 100 companies not only make sizable investments in their human assets, they do so strategically and creatively. Inside the Top 100 companies, training is routinely tied to business objectives, measured for return on investment and considered a competitive advantage to the business each company is in. Many of the leaders of these learning organizations sit at the table at the corporate level; they speak the language of the business, and they make a notable impact on it. It goes without saying that Top 100 companies are committed to learning and performance improvement. The Top 100 accounts for more than $5 billion spent on training, 21,849 professional trainers and 5,193 training hours delivered in 2005.


The following are available:


o  A 20-page chart outlining the metrics and programs of all 100


Top 10's in various categories


o  Stories about the Top 5 Companies:


    -  Booz Allen Hamilton Puts People First


    -  IBM - Suite Success


    -  Ernst and Young - Going Global


    -  Ritz-Carlton - Plug in and Perform


    -  Lockheed Martin - Flying High


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Training Manager/Director Development

Missing Link? (Feb 06)  REPRISE

Aligning the training department with business goals is top priority for 2006.

Training, ©2006 VNU Business Media

(The charts from the survey have been added.)


Knowledge Management Explained (Mar 05)
Knowledge is power, true – but only if it's harnessed and organized and made into something more than just information. This distinction between "information" and "knowledge" is where the field of knowledge management comes in.
©2005 Brandon-Hall


How to Find SMEs (Jan 06)
People who possess a special skill or knowledge of a particular subject area are widely considered organizational assets—especially for training managers and instructional designers. In fact, subject-matter experts (SMEs) play integral roles in course design, development and implementation because they solely possess the information that training designers need for a project. SMEs can be exemplary performers, supervisors or even the end users of the learning solutions. However, identifying the right SMEs for a project is not as simple as one might think. It is critical not only to find people with the knowledge and skills necessary to create a course or curriculum, but also to find people that want to participate in the development process as well.
Training Prism, ©2006 Media Tec Publishing


13 Ways to manage informal learning (Jan 06)

Informal learning is a big deal. If you aren't thinking about it, you should be. It probably accounts for about 80% of the learning that goes on in your organisation. We are passionate about making learning available at the point and time of need. If there's one thing you can do about informal learning, it is to help ensure that the communications channels remain open for informal learning to take place. We also show how it can go wrong. ©2006 Kineo


What Are Proper Working Hours (Feb 06)

Sarah Fletcher asked training professionals for their views on the TUC’s recent research claiming that five million workers in the UK work unpaid and uncompensated overtime. ©2006 TrainingZONE


10 ways to execute your learning strategy (Feb 06)

Plan ahead, be flexible and keep an eye on what's going on elsewhere to ensure an effective learning strategy.

Learning and Development, ©2006 Human Resources

10 ways to ensure the best content for L&D (Mar 06)

To ensure the best quality content for your programmes, always be one step ahead and ready to realise changes in and outside the business.

Learning and Development, ©2006 Human Resources


Which Was First: Training or Relevance? (Mar 06)

Back in my early classroom teaching days, I (Bob Mosher) used to start a course by asking students why they were attending. I wanted to know what they wanted to get out of the class. I was always surprised how many would simply reply, “I have no idea. That’s why I’m here. My office just purchased XYZ system, and I’m here to see what it does. Then I’ll take that information back to my group, and we can figure out what we want to do next.” In other words, training was expected to precede relevance.

Chief Learning Officer, ©2006 Media Tec Publishing


Targeting Learning to the Social Network (Mar 06)
If teamwork is the key to success, how are we, as learning professionals, focusing our training resources on intact work teams?

Chief Learning Officer, ©2006 Media Tec Publishing


For Chief Learning Officers, Alignment is Key (Mar 06)
Chief learning officers and training program leaders play an important role in the results culture emerging in organizations. This evolution has inspired the latest wave of learning programs — programs that lead directly to performance results. The key to results is alignment: alignment of intellectual capital and advancement of knowledge to strategic goals. Training leaders who can show executives how the alignment of education programs and learning events develops intellectual capital toward the achievement of strategic, performance, and operational goals have earned their place at the C-level table.

Techlearn Newsline, ©2006 Questex Media Group


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Selling and Marketing Education


Seven ways to market e-Learning (Jun 05)

Like any other product or service, e-Learning needs marketing to attract customers, get them to buy into it, and keep them coming back for more. Very few people in the e-Learning industry are marketing professionals. So, we need to a little learning. This paper from Kineo describes seven marketing and implementation actions that should be made immediately to achieve better results in e-Learning take up, completion, satisfaction, and - sustainability.

©2005 Kineo


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Learning Media


Buyer Beware (Feb 06) REPRISE

Shopping for an LMS can be difficult. Here's how to avoid buyer's remorse.

Training, ©2006 VNU Business Media

(The tables and examples from the article have been added.)


50 Ideas for Free e-Learning (Dec 05)

Kineo has identified the 15 'must have' open source tools and 50 ways to
seriously reduce your training spend, including Blogger, Audacity and Wink.

©2005 Kineo


e-Learning - A Financial and Strategic Perspective (Jan 06)

Institutions can consider different options in shaping a long-term strategy for achieving acceptable financial returns from e-learning.

Educause Quarterly, Volume 29 Number 1, ©2006 Educause


Serious Games - Serious Business Applications (Feb 06)

A 20-page investigation into the use of gaming as an effective training and development tool by Kevin Corti, founder of PIXELearning. This paper introduces Games-Based Learning, investigates the potential benefits, compares this to e-Learning and discusses some of the implementation issues.

©2006 PIXELearning


Simulation Software - Creating Training Simulations (Mar 06)

Technology-based training systems, such as e-learning and virtual reality, have been gaining ground on conventional training techniques during the past decade or so. In the past, simulation-based learning was solely provided through expensive workstations. However, today such workstations are becoming obsolete and computer- and Web-based simulations are now the norm. Advances in technology have made technology-based simulation training more desirable and effective for many different skill areas and industries. But perhaps—most importantly—technology-based simulation training is attributed to increased information retention and therefore, employees maintain the skills necessary to react proficiently during critical situations as well as during their everyday job responsibilities. Training Prism, ©2006 Media Tec Publishing


Digital Game-Based Learning (Mar 06)

Unexpectedly, proponents of Digital Game-Based Learning (DGBL) now have everyone's attention. This paper explains the combined weight of three factors that have resulted in widespread public interest in games as learning tools.

Educause Quarterly, Volume 29 Number 2, ©2006 Educause


Revealed - how to get a free iPod (Feb 06)

Podcasts have a place in training, believes Clive Shepherd. So prepare your arguments to get a free iPod.

Learning and Development, ©2006 Human Resources


Wikis and Blogs - Reaching New Heights of Knowledge Share (Feb 06)

Although wikis and blogs have been around for more than a decade, they are just beginning to be regarded as valuable tools that can offer substantial business benefits. For those who have ignored the blog buzz during the past few years—even though that seems impossible with blogs popping up everywhere on the Web—a Web log, or blog, is a journal of sorts that is frequently updated, accessible to users and tied to the purpose of the Web site. Today, organizations sometimes use blogs to unite their workforces, strengthen internal and external business relationships, improve productivity through interactive information exchange and much more. Below are some of the leading blog hosting services. While exploring these service providers, be sure to keep your organization’s needs in mind. Training Prism, ©2006 Media Tec Publishing


Driving Greater Value From an LMS (Mar 06)
Anyone who's been involved in the planning, selection and implementation of a learning management system knows the feeling. They know the feeling of one day waking up and realizing that the LMS hasn't delivered the anticipated returns that had been touted to justify the investment.
Chief Learning Officer,
©2006 Media Tec Publishing


Making your LMS Dance (Mar 06)

Elliott Masie says that it’s time for learning executives to have a heart-to-heart conversation with their LMS. Ask them if they are ready to dance to the music of performance, profitability, talent management and extreme learning. Tell your LMS that your company is ready to have it step up from its early role as an enterprise database of learning activities. Now, you want it to become an engine to drive business and talent outcomes.

Chief Learning Officer, ©2006 Media Tec Publishing


Wireless Wonders (Mar 06)

From a training perspective, wireless wonders create endless possibilities for delivery of learning and performance content. T+D Magazine, ©2006 ASTD


E-Learning Curve - Embrace the fourth paradigm (Mar 06)

Empowered by collaboration tools, learners are doing it for themselves, Clive Shepherd discovers. Learning and Development, ©2006 Human Resources


What Lies Beyond e-Learning (Mar 06)
Just when we thought we had e-learning all figured out, it’s changing again. After years of experimentation and the irrational exuberance that characterized the late 1990s, we find our views of e-learning more sober and realistic. This is a good sign; we can make more rational forecasts of how the field will evolve. It also presents some challenges, and the direction we are heading may not be the path we originally thought we were on. ©2006 Learning Circuits


Google tools to make learning work (Mar 06)

As Google continues to develop tools and applications, we see increasing opportunities for their application to learning. Whether it’s looking for answers to specific problems, integrating tools into low cost blends or simply informal learning by browsing, there are some great tools out there from Google.

©2006 Kineo


Blended Learning: Why Everything Old Is New Again, But Better (Mar 06)
Blended learning is a powerful training solution that combines e-learning with a variety of other delivery methods for a superior learning experience. This article reveals what makes blended learning so powerful, and how to choose the right mix of delivery methods for the best blend of skill enhancement and sustainability to ensure a company's long-term competitive advantage.

©2006 Learning Circuits


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Case Studies and Projects


Refined Vision - Royal Dutch Shell (Feb 06)

Why Royal Dutch Shell's head of leadership development is telling the company's elite that you're never too senior to learn.

Learning and Development, ©2006 Human Resources


Issuing the Call for Learning at AT&T (Mar 06)
A merger is an ideal opportunity for a company to take a close look at the effectiveness of its learning and development organization. Unfortunately, the organizational climate at such a time is usually not conducive to gauging said effectiveness in any reasonable way because there is too much to do, too much to learn and ultimately far too much to teach.

Chief Learning Officer, ©2006 Media Tec Publishing

Sanofi-Aventis - Reaching New Heights Through Continuous Learning (Mar 06)
As the world's third-largest pharmaceutical company, Sanofi-Aventis continues to make advancements in the development of new medications in the areas of oncology, the central nervous system, the cardiovascular system, diabetes and internal medicine.
Chief Learning Officer, ©2006 Media Tec Publishing

Manpower: A Multi-Faceted Approach Boosts Learning (Mar 06)
For global staffing company Manpower, there are multiple sides to development. There's the regional approach, and there's learning for leadership. In the former, learning leaders re-create exact working environments to effectively train their staffing specialists and direct-hire experts to hit the ball out of the park that very first day on the job.
Chief Learning Officer, ©2006 Media Tec Publishing


Philips: Outsourcing Learning for Global Consistency (Mar 06)
Royal Philips Electronics is one of the largest electronics companies in the world with approximately 160,000 employees in more than 60 countries.  It considers learning to be a key contributor to employee development.

Chief Learning Officer, ©2006 Media Tec Publishing


Johnson & Johnson: A New Paradigm for Learning Systems Management (Mar 06)

The promise of an enterprise LMS is that by consolidating disparate learning technologies into a single platform, you’re better able to take control of your learning management, quality and costs. According to a Bersin & Associates study, approximately 35 percent of large companies have an enterprise LMS in place. However, some of them are discovering that technology alone cannot make the promise real. Johnson & Johnson was one of those companies.

Chief Learning Officer, ©2006 Media Tec Publishing


ADP - Training as an Integral Part of the Customer Experience (Mar 06)

This case study discusses how ADP’s Major Account Services unit, which serves more than 100,000 companies with products for HR and payroll management, benefits administration, and taxes, views training as an integral component of customer satisfaction and retention. Training is conducted at 17 facilities throughout the United States, as well as through virtual classes with live labs. The Saba Learning Suite manages more than 100,000 registrations annually and also handles scheduling, course assessments, course delivery, and detailed reporting. ©2006 Bersin and Associates


Plan your end-user training strategy before software roll-out (Mar 06)

Managers and IT departments often rush to deploy the latest and greatest software without considering the need to train end-users in its use. A scalable end-user training strategy will make your new software deployment both a more cost effective and a happier experience for everyone involved.

©1995- 2006 CNET Networks, Inc


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Measuring Education Value


Laying the Cornerstone: Alignment of Learning (Mar 06)
The formula for success in learning and development is based on the careful execution of three relatively simple concepts: assessment, delivery and measurement. Assess the learner’s needs, deliver the content and measure to see if it had impact.
Chief Learning Officer, ©2006 Media Tec Publishing


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Processes/Managing Costs/Outsourcing


Partners in Learning - BT Case Study (Dec 05)

Why outsourcing its entire learning function in a $120 million deal will let BT coordinate development, and help staff keep up with the technology.

Learning and Development, ©2005 Human Resources


The Emergence of Managed Learning Services (Mar 06)
Educators have been using outside assistance to deliver learning programs on subjects where they lack expertise in one manner or another for as long as there have been teachers. Chief Learning Officer,
©2006 Media Tec Publishing


Learning Outsourcing - it is not just for cost savings anymore (Mar 06)

Much has been said about the pros and cons of learning outsourcing. Corporate decision makers are rapidly adopting the practice, hoping to fulfill the promise of "faster, better, and cheaper" performance. However, I believe the business case is better illustrated by a more detailed equation that goes way beyond just direct costs. ©2006


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Instructor Topics

Enhancing PowerPoint Presentations with Add-Ins (Jan 06)
Microsoft PowerPoint has long held the top position as the leading presentation software in the marketplace. And since PowerPoint holds such a large share of the marketplace, there are literally thousands of add-ins for almost everything you could possibly want to do to improve your PowerPoint presentations. Here are some of the top PowerPoint add-in vendors and their products that will perhaps make your selection process somewhat easier.
Training Prism, ©2006 Media Tec Publishing

Technology in the Classroom (Jan 06)
It’s rare to find a classroom without a computer in it these days no matter what level the student’s education. Technology and education go together like hands and gloves, particularly when one considers the prevalent use of the Internet as a teaching tool—not just for research and quick access to a wealth of information, but as an enabler for virtual classrooms, etc. To make effective use of technology in the classroom, there are a few things a trainer or training manager might want to consider to maximize the experience.

Training Prism, ©2006 Media Tec Publishing


Projector 101 (Feb 06)

Before you can give the ultimate presentation, you need the right tools, which might include a combination of the following: a projector and screen, electronic copy board, overhead projector, visual presenters, dry-erase board, chalkboard, laser pointer and other presentation accessories. Because there are so many tools that can make an average presentation great, let’s look at some of the top projectors in today’s marketplace. Training Prism, ©2006 Media Tec Publishing

Taking Presentations to the Next Level (Mar 06)
With right accessories, tools and technology, you can easily make an average presentation great and a great presentation extraordinary. Here are some of the top providers of projector screens, whiteboards, dry-erase boards, chalkboards and other presentation accessories.
Training Prism, ©2006 Media Tec Publishing

Stop Death by PowerPoint (Mar 06)

Five presentation secrets that coaches don't know.
T+D Magazine, ©2006 ASTD

Parkin Space: Why Trainers Need Selling Skills (Mar 06)
Godfrey Parkin is baffled by business insistence that sales skills training is considered to be relevant only for sales people.
©2006 TrainingZONE

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Education Administration
No articles this month.


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Skills Gap/Technical Certification


Reality Bytes - Preparing for Performance Exams (Mar 06)
Times are changing and not just in regard to technology. Certification exams are also evolving. Performance-based tests that look not at whether a candidate can memorize and recall facts, but how well the person can replicate actual tasks in a real-world environment, are replacing traditional exams.

Certification Magazine, ©2006 Media Tec Publishing


HP - The Benefits of Continuous Learning (Mar 06)

In March, the Hewlett-Packard Certified Professional Program in the Americas region will launch a new Continuous Learning Initiative.
Certification Magazine, ©2006 Media Tec Publishing


Cingular Wireless - Developing IT Expertise (Mar 06)

Cingular IT uses certification around the 19 WUP disciplines as a strategic tool to enable employee growth, drive change and achieve quality results.

Certification Magazine, ©2006 Media Tec Publishing


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And, Finally.....




Measuring by averages story (analysis, measurement, statistics)

Three statisticians went hunting in the woods. Before long, one of them pointed to a plump pigeon in a tree, and the three of them stopped and took aim. The first fired, missing the bird by a couple of inches to the left. Immediately afterwards the second fired, but also missed, a couple of inches to the right. The third put down his gun exclaiming, "Great shooting lads, on average I reckon we got it..."

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Feedback, please!


I would really like to get input from you, the readers.  Please give me your feedback and point me towards any article or source that you think the rest of the membership might enjoy. Thank you.


Mike Dowsey

Business Development Manager