CEdMA-Europe Members' Newsletter - June 2006


Welcome to the sixth CEdMA-Europe Members' Monthly Newsletter of 2006, which will be sent out at the end of June to CEdMA Europe members and to European colleagues of CEdMA USA members.

As usual, you will learn about updates to our forthcoming programme of events (see below), and there is the collection of recent articles whose content is consistent with the important topics that you our members voted to cover in our recent Conferences.

The News section contains not only articles with the whole month's news but also individually dated press releases.

In Reviews and Current Trends, we have articles on how more spending has risen to more scrutiny in training and development, a comparison of employment in France and India, convergence of the web and work, how to get e-Learning acceptable across cultures, and a very interesting use of the new "Google Trends".

The Training Manager/Director Development articles follow the usual theme of providing useful support to you, so among other things there are articles on selecting instructional designers, learning strategy mater plan, employer branding for recruiting, opportunities to move into consulting, ethics, competencies for the successful training manager and providing learning for technical leaders.

Selling and Marketing Education has only one article but it's the important area of making managers "media-safe".

As usual, the Learning Media articles are many and varied, and include a podcasting legal guide, a link to interviews with executives of all the LMS players, simulation and games, collaboration tools, blended learning and a very interesting look at e-Learning in 2012 (for example, did you know that all but one of the technologies currently in use were available in 2000?).

Case Studies and Projects has descriptions of projects from seven different organisations..

Measuring Education Value has three articles about how and when to collect the right data followed by a discussion of how and why your should benchmark your learning organisation.

In Processes/Managing Costs/Outsourcing, there are five articles describing various aspects of training outsourcing followed by a discussion of the recent acquisition of Intellinex by ACS.

There are several articles in Training Professional Topics (note the new title to reflect that the contents are much wider than "Instructor"), covering presentations, time traps, desktop publishing, printing, content from outside providers and the seven habits of truly unique trainers.

In Skills Gap/Technical Certification there are descriptions of certification evolution, non-technical skills for IT professionals and the programs at Cisco and Hitachi Data Systems.



2006 Free Half-Day Workshops




Workshop on 26 September - Internal Selling Experiences

The autumn CEdMA Europe half-day Workshop will take place on 26 September 2006 1330-1700 UK time at Cognos Bracknell.

The speakers are Simon Maskrey, Jasmine Huxtable-Wright and Neil Gregory who will not only describe their own experiences (good and not so good!) in getting other parts of the business to sell education services, but also facilitate the discussion from the floor on other attendees' efforts in this area.

Synopsis:  The topics covered will be:

  • Who are we talking about - own sales, hardware sales, software sales, services sales, business development
  • What rewards do we use - departmental, team, individual, money, gifts
  • How do we measure success - percentage of overall sales from these channels
  • How does it compare with telesales, catalogue, webs, other Marcoms.

1300 Coffee
1330 Introduction  - Mike
1345 Experiences from Sun Microsystems, Red Hat and Business Objects
1515 Break
1545 Open Discussion with other contributions from the floor
1645 Summary
1700 Close

Click to get printable agenda.

Please let Mike know if you or any of your colleagues will be attending, so that we can make sure we have enough seats, coffee, biscuits, and so on.

We shall send out joining instructions around Friday 15 September 2006.

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Conference on 09-10 Nov - How to improve education marketing

While the date is set and the theme is set, location and agenda are yet to be agreed, BUT please make the date in your diary NOW.

Please note that the date has been changed to a week earlier.

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Recent Articles from the Education and Training Press




E-Learning Market Briefing from Kineo (Jun 06)

Typically the dog days of summer are associated with a dog of a sales pipeline for e-learning companies. This summer is shaping up very differently. An unusually high degree of contract awards is underway, and avid market watcher Steve Rayson has taken his eye off the football (World Cup Soccer) for just long enough to bring you the edited highlights in this month’s market update. ©2006 Kineo

Industry News from IT Skills Research (Jun 06)

IT Training Press Releases (Jun 06)


US Market Will Increase 40 Percent for Workforce Performance Management (May 19)


Avilar Customer careLearning Surpasses 1 Million Course RegistrationS (Jun 1)


Hatsize Announces TrueLab Interoperability with Interwise Connect v7.0 (Jun 1)


Vantage Learning Posts Highest-Ever Transaction Volume in a Month (Jun 2)


Security Finance Renews Partnership with (Jun 2)


Previsor Acquires Brainbench (Jun 2)


Accenture to Help Unilever Transform HR Operations (Jun 6)


Instructional Design - Neil Lasher reveals the secrets of success (Jun 7)


LearnKey Selected by Fiji Institute of Technology and Fiji Rugby Union (Jun 7)


Horizon Wimba Announces Partnership with ANGEL Learning (Jun 9)


Trivantis Forms Relationship with Federal Government (Jun 9)


HRsmart Launches Latest Version of Its Learning Management Solution (Jun 9)


NARA Selects The LearnCenter (Jun 9)


Survey - Business Return on Rewards Investment Hard to Determine

(Jun 13)


Thomson Prometric Announces Agreement with UIMM (Jun 14)


Plateau Systems Unveils Plateau OnDemand (Jun 14)


British Organizations Target Grey Workers (Jun 14)


Australia's Tabcorp Takes a Chance with SumTotal (Jun 16)


Isuzu Re-Signs With Raytheon for Outsourced Learning Services (Jun 19)


Raytheon Delivers Managed Learning Services for Pfizer (Jun 19)


Zaxby's Selects Meridian KSI as LMS Partner (Jun 19)


GeoLearning and GoLearn Renew Contract (Jun 19)


Columbian Chemicals Company Selects Websoft’s KnowledgeBridge (Jun 19)


RWD Technologies Launches ePost (Jun 19)


Microsoft Certified Architect goes live (Jun 20)


Novell offers portable training for SUSE Linux Enterprise (Jun 23)


Chalk Releases chalkboard LCMS v.3.9 (Jun 23)


SumTotal Partners with HP to Deploy LMS in China (Jun 23) Releases LearnCenter v9.3 (Jun 23)


Bersin & Associates Announces Partnership with GoLearn (Jun 23)


Study - Accenture Releases High-Performance Workforce Research

(Jun 26)


Foote Partners Launches New IT Workforce Advisory (Jun 26)


Top 20 Companies in the Training Outsourcing Industry in 2006 (Jun 28)


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Reviews and Current Trends

The State of Training and Development: More Spending, More Scrutiny (May 06)
As investment in training continues to rise, with resources migrating away from in-house programs, employers are demanding better accounting to ensure that their development dollars go toward furthering strategic goals and bolstering the bottom line. Technology and global competition, the two driving forces of economic change in today’s business world, haven’t bypassed the once-staid world of training and development. ©2006 Workforce Management, May 2006


Lessons in Employment: A Tale of Two Countries (Jun 06)
What makes a country’s workforce employable, and what doesn’t? To figure this out, we should consider the cases of two nations who have been in the news a good deal lately for events that ultimately boil down to employment (or lack thereof).
Certification Magazine, ©2006 Media Tec Publishing

Work and the Web are Converging (Jun 06)
Trends often emerge in California before jumping to the East Coast and spreading to the rest of the United States . Surfing, Jacuzzis, skateboarding, designer pizza, varietal wines, organic produce, and the Whole Earth Catalog are a few examples. Now add to that list blogs, mash-ups, and innovation on the web.
Learning Circuits, ©2006 ASTD


Cultural Adaptation - necessity for global e-learning (Jun 06)

eLearning seems the perfect answer to today’s business needs, especially for large global businesses who have to train and retrain people constantly across national boundaries. The technology is there and so is the knowledge. But it’s not working well. Although most countries are increasing their use of e-learning, growing evidence shows that the learners are not happy. ©2006 LiNE Zine


E-learning trends according to Google (Jun 06)

With the new Google Trends, you can start doing your own research.



Corporate Learning Trends You Can Use (Jun 06)

On the surface, trends and business are a perfect fit. But if the content isn't relevant, corporate learning trends can mislead businesses. Trends are notoriously fickle, but the Corporate University Xchange has come up with several corporate learning trends using best practice information gleaned from research and requests from their clients that bear consideration.

CLO Executive Briefings, ©2006 Media Tec Publishing


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Training Manager/Director Development


Selecting an Instructional Designer (Jan - May 06)
If you are looking for an easy way to identify quality instructional designers from a stack of resumes quickly, you are in luck. This four-part series of articles describe little-known attributes squirreled away in those resumes that recruiters and training managers can use to find the diamonds in the rough. First, there's the Challenges, then the Importance, then the Quality Point Checklist, and finally the Shortlist Pitfalls. Training Prism, ©2006 Media Tec Publishing.


Learning Strategy Master Plan (Feb-Jun 06)

The elusive search for the holy grail of learning and development has always been the creation of a learning organisation. So how do organisations get there? Kineo consultants have seen all the successful learning strategies in practice. Following the ASTD framework, here are four briefings on Alignment, Effectiveness, Efficiency and Sustainability (this last one just added).

©2006 Kineo

Building an Employer Brand through Investments in Learning (Jun 06)

As the talent pool dries up for many organisations, it becomes even more important to build a strong employer brand that will get the attention of future recruits. Chief Learning Officer, ©2006 Media Tec Publishing


Semantics (Jun 06)

Let learning remain learning. Don't call it Learning 2.0, or worse yet, "Next Learning". You probably don't want the title CL2.0.
Chief Learning Officer, ©2006 Media Tec Publishing


Are You a Strong or Weak Leadership Link? (Jun 06)

Don't allow yourself to become the victim of an organisational culture that does not recognise the contributions of the CLO and the learning and development function. Chief Learning Officer, ©2006 Media Tec Publishing


Implementing Learning-How-to-Learn Strategies (Jun 06)
How can a learning organization facilitate learning? Perhaps the answer is as simple as returning to the fundamentals of education, which focus the learner on the "how" of learning. Chief Learning Officer, ©2006 Media Tec Publishing


Misinformation Management: Measuring Workforce Knowledge (Jun 06)
Regardless of industry, the objective of education is to support the business operation. However, as businesses grow, many organizations track training milestones without tracking direct improvements to the business.

Chief Learning Officer, ©2006 Media Tec Publishing


From CLO to Consultant: New Career Opportunities (Jun 06)
Many CLOs and other learning professionals who become fed up with the bureaucracies of the corporate environment pursue independent consulting. However, building a successful consulting practice is not as easy as it looks.

Chief Learning Officer, ©2006 Media Tec Publishing


Ethics Training and Axiology (Jun 06)
Now that two bigwigs have been convicted in the Enron scandal, a landslide of corporate ethics programs will probably follow, and that’s not a bad thing. Yet, ethics is not always easy to teach, because it essentially deals with an individual’s right and wrong actions. Circumstances and corresponding responses and behaviors can be subjective and might depend on many factors including an individual’s upbringing, personal value system and life experiences.

Training Prism, ©2006 Media Tec Publishing


Social-Network Analysis: Is It the Next Big Thing? (Jun 06)

There is a growing recognition that what makes employees successful at work is their personal expertise combined with their networks of professionals inside and outside the organisation.
Chief Learning Officer
©2006 Media Tec Publishing


Retaining Career Moms - The Implementation of Telework Programs (Jun 06)

Juggling a full-time job, family obligations as well as the everyday responsibilities of parenting can be demanding for working mothers, especially during the summer while their children are out of school. In fact, according to a recent survey of more than 600 women employed full-time with children under the age of 18 living at home, one in four working moms report that they are dissatisfied with their work-life balance and are actively seeking jobs that will provide them with more flexibility. Furthermore, the survey found that 52 percent of respondents said they are willing to take a pay cut to spend time with their children. Considering that career moms make up a substantial proportion of the U.S. labor force, many organizations are embracing telework as a means to stay competitive in today's expanding global economy, attract and retain top talent and boost employee performance.

Workforce Performance Solutions, ©2006 Media Tec Publishing


Putting the Real World into IT Training (Jun 06)

Why did you get into training? If it was to train, then you can’t go wrong. But if it was to help people learn, change and achieve new results then you

ought to be aware of a problem – a problem that can be conversely viewed as an opportunity for you to get ahead of the competition.” ©2006 The Fourth Level

Global Development (Jun 06)

How do multinationals ensure that effective training for staff across the world also meets local needs? Learning and Development, ©2006 Human Resources


How to Make Technical Training Stick (Jun 06)
The number of subjects that an employee can be trained on is virtually limitless, but some subjects offer more training challenges than others. The exact and dry nature of technical training, for instance, offers trainers a real challenge: How do you make information that’s not inherently sexy or exciting stick? Offering trainees entertaining, focused content interspersed with frequent breaks can help employees retain technical information.

Training Prism, ©2006 Media Tec Publishing


Competencies for the Successful Training Manager (Jun 06)
What makes a good training manager? The answer could vary considerably from industry to industry and from academic organization to corporate company. But professionalism, the ability to establish a rapport with a diverse training audience and a high tolerance for ambiguity and change are competencies likely to increase effectiveness across the board.

Training Prism, ©2006 Media Tec Publishing


Providing Learning for New Technical Leaders Challenging (Jun 06)

It's probably not surprising that when developing learning interventions to help technical professionals transition into new positions as leaders, much of the development focus is in the soft-skill arena. According to Mary Ann Masarech, director of Employee Alignment Strategies, BlessingWhite, Inc., that's exactly the case. CLO Executive Briefings, ©2006 Media Tec Publishing


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Selling and Marketing Education


Media Matters (May 06)
What’s on the record? When it comes to media relations, make sure managers know the rules of the game.
Training Magazine, ©2006 VNU Business Media


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Learning Media


Podcasting Legal Guide - Rules for the Revolution (Mar 06)

The purpose of this Guide is to provide you with a general roadmap of some of the legal issues specific to podcasting. ©2006 Creative Commons


Interviews with LMS Executives (Apr 06)

Elliott Masie is pleased to present 18 interviews with the Senior Executives of Learning Management Systems companies. These 20 minute audio interviews with leading LMS and LCMS companies were conducted during the LMS User Group on 6-7 April. PDF versions are also given. ©2006 Creative Commons


An Instructional Designer Looks at Digital Game-Based Learning
(May 06)

The potential of digital game-based learning remains largely unrealized, in part because designers of "edutainment" games have never understood how and why games are effective and how to align curriculum with the game world without "sucking the fun out" of the games (according to Marc Prensky). This has led some to believe that educators and instructional designers should never be allowed near a game. The failures of the edutainment industry largely result from poorly understood theory and a lack of alignment between the worlds of education and games. Games succeed precisely because they employ sound pedagogical approaches such as situated cognition, cognitive disequilibrium, and scaffolding to teach what is needed to succeed in the game. By examining the underlying principles of games and aligning them with educational theory and learning outcomes, it IS possible to create effective blended game-based learning. Instructional design is ideally positioned to guide this process. This presentation provides an overview of some of the theories that underlie games AND effective learning and explains how to align these two worlds.

©2006 Richard Van Eck


Simulation - Even Better Than the Real Thing? (Jun 06)
Virtual training can net your organization real-life, tangible results. Is there a simulation format that’s compatible with your training goals? And how do you know what you need?
Training Magazine, ©2006 VNU Business Media


So Happy Together (May 06)
Collaboration tools unite the right people with the right technologies. But do you know what you need?
Training Magazine, ©2006 VNU Business Media


Virtual Collaboration: Engaging Learning Through Technology (Jun 06)
Virtual collaboration, which uses technology to bring people together, can help people achieve their goals. Learning and development leaders should use virtual collaboration to help people learn, practice and apply new knowledge and skills.

Chief Learning Officer, ©2006 Media Tec Publishing


Not Without Purpose (Jun 06)

Studies find that workers get 80 percent of their job know-how informally. The choice is whether they do it well or do it poorly. T+D Magazine, ©2006 ASTD


Blended Learning Opportunities (Jun 06)

Blended Learning Opportunities by noted experts on blended learning, Dr. Allison Rossett and her colleague Rebecca Vaughn Frazee, explores the common components of blended learning and how organizations are preparing to best use this new learning method.

©2006 American Management Association


Use Blended Learning to Produce Better Business Performance (Jun 06)
“I hear and I forget. I see and I remember. I do and I understand.” Even thousands of years ago, Chinese philosopher Confucius understood something about the learning capabilities of the human mind. Times and training methods have changed since Confucius’ day. Reading chapters from a textbook or participating in online activities have become the most popular and common ways to train. Although these types of learning can cover the basics, they do not always have the ability to delve into content in-depth or cover real-world situations. Training Prism, ©2006 Media Tec Publishing


E-Learning in 2012 (Jun 06)

Kineo’s Mark Harrison recently presented his vision of e-learning in 2012 to a rapt audience at an e-learning network event. Guess what? The future is already here. Mark points out that back in 2000, nearly all of the technologies and breakthroughs that are core to e-learning today were already available. The trick is, can you find them? Will you make it into the ‘informal learning wonderland’ or be stuck in a hall of mirrors? This Macromedia Breeze presentation is 16 minutes long. And you don't need to look at it all in one go, as Breeze has a skip forward and back option in its standard navigation, so you don't have listen to every screen. Just go back and forward to the bits that take your fancy even if the audio is playing. Ideal if you want a second view. ©2006 Kineo


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Case Studies and Projects


The American Way (May 06)
In the new feature Safety First, Training looks at how companies ensure safety through training. This month, American Airlines takes us through its emergency procedures.
Training Magazine, ©2006 VNU Business Media


Assessment Tool Helps Hospital Conquer Challenges (Jun 06)
CPP's personality indicator improves employee satisfaction and retention.
T+D Magazine,
©2006 ASTD


Prudential Financial: Growing Money and Learning Efficiency (Jun 06)

The Prudential Financial slogan "Growing and Protecting your Wealth" parallels the company's stance on learning.

Chief Learning Officer, ©2006 Media Tec Publishing


Keeping Ahead of the Competition (Jun 06)

In 2005, WestNet streamlined its process to develop and publish learning products by creating a single source of content. T+D Magazine, ©2006 ASTD


Chelsea at cutting edge of e-Learning (Jun 06)

The Chelsea is the UK's sixth largest building society, headquartered in Cheltenham with a 34-strong branch network principally located in southern England and a workforce approaching 1000 employees. E-learning has been an integral part of Chelsea's training and development portfolio for the past six years and is fundamental to business success according to Jeff Farish, head of staff development. ©2006 The Training Foundation


Training the Extended Enterprise (Jun 06)

Learn how NCR, recognized as one of the nation’s leading learning organizations, has leveraged shared services and technologies, transitioned to online learning, and adapted a single LMS to meet diverse learner and business needs. ©2006 Bersin & Associates


Case Study: Autodesk Bolsters Its Channel Partner Training (Jun 06)
To improve the performance of its channel partners, Autodesk Inc. built a Web-based support tool and tapped Intrepid Learning Solutions to provide content and training expertise.
Learning Circuits, ©2006 ASTD


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Measuring Education Value


Curricula and Evaluation: Maximizing Results (Jun 06)
Without the synergy of curricula and evaluation, true strategic learning organizations are falling short of expected results. T+D Magazine, ©2006 ASTD


Techniques and Best Practices for Measuring Training Effectiveness
(Jun 06)

If you want to quantify the business benefit of training, you must collect quantitative data upfront. Chief Learning Officer, ©2006 Media Tec Publishing


Evaluating the Evaluation of Training (Jun 06)
Most trainers are good at what they do. Their evaluations at the end of a workshop are consistently high and for good reasons. They typically design solid and well-paced workshops. They nicely mix lecture and exercises. Handouts are provided both to illustrate and to use for later review. Above all, the presenters are experienced and effective. They are adept at adapting to work with different audiences or group chemistry. They know how to handle deflective or argumentative employees. But there is one area even the best-designed courses and the most-effective trainers cannot overcome: the application of the training. Training Prism, ©2006 Media Tec Publishing


Benchmarking your Learning Organization - How and why (Jun 06)

By comparing your organization to relevant measures, benchmarking will identify where you are strong, where you are weak, and specifically where you can focus to improve your operations. ©2006 Bersin & Associates


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Processes/Managing Costs/Outsourcing


Six Ways to Close the Outsourcing "Execution Gap" (May 06)

Outsourcing sounds great. But those companies that have taken the outsourcing plunge have found that reality is more complicated than theory. . You run into what we call the "execution gap," the difference between what needs to get done and what actually does get done.

Training Magazine, ©2006 VNU Business Media


‘Can Do’ Spirit Invades Training (Jun 06)

Companies worldwide are continuing to discover new benefits of outsourcing one or more of their training processes. T+D Magazine, ©2006 ASTD


Multi-Sourcing: Achieving Growth and Agility (Jun 06)
The practice of outsourcing training is following well-established patterns in other areas, such as payroll, customer service and IT. So today, the question a business-savvy training executive should ask is not, "Do we outsource?" but rather, "What should we outsource?".
Chief Learning Officer
©2006 Media Tec Publishing


Solving the Offshoring Dilemma (Jun 06)

The debate over the best way to benefit from offshoring corporate functions continues to rage. T+D Magazine, ©2006 ASTD


Training Outsourcing: Yesterday, Today, and Tomorrow (Jun 06)

Over the years, providing high-quality training to employees has been somewhat problematic to many companies. Most large organizations, sooner or later, will need to outsource the design and development of training programs.

ASTD Links, ©2006 ASTD


ACS Rocks the Training Outsourcing World with Intellinex Acquisition (Jun 06)

The recent acquisition by Affiliated Computer Services of Ernst and Young's Intellinex Learning Services business will create a welcomed new powerhouse in the marketplace for human capital and training outsourcing services. Indeed, it has already created a buzz in the training outsourcing industry that we haven't heard in quite some time. ©2006


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Training Professional Topics

The Lost Art of Presentations (Jun 06)
When speaking, be brief. It makes for a good presentation, and good presentations drive sales. It’s just one lesson in the lost art of presenting.
Certification Magazine, ©2006 Media Tec Publishing

Top Time Traps and How to Overcome Them (Jun 06)
Many professionals face this common dilemma each day: Too much work to do and too little time in which to do it. To work more efficiently, make sure you’re not succumbing to the following time traps.
Certification Magazine, ©2006 Media Tec Publishing

Overhead Projectors: Training Through Transparencies (Jun 06)
Although the liquid crystal display (LCD) projector is becoming the presentation-tool of choice, overhead projectors are still considered one of the most popular presentation tools in today’s marketplace. Like LCD or digital light processing (DLP) projectors, overhead projectors offer many advantages while giving presentations, especially the ability to modify transparencies mid-presentation. With overhead projectors trainers can highlight important points with a transparency pen, write on blank acetate film similar to a chalkboard, disclose information progressively with an opaque cover, modify the sequence of training material to accommodate audience questions and transfer virtually any type of content to a transparency. In addition, transparency materials are relatively inexpensive and easy to prepare.
Training Prism, ©2006 Media Tec Publishing

Design Engaging Training Materials with Desktop Publishing Software (Jun 06)
The design and accuracy of training materials is critical for learner buy in, engagement and knowledge retention. In fact, dull, lifeless training materials can actually encourage passive learning. Instructional designers use many different processes and software to design training materials including: workbooks, newsletters, presentation aides, technical manuals, etc. Desktop publishing software can help instructional designers put “punch” into their training material design. However, it is critical that they not lose sight of their targeted audience because overly cluttered, elaborate layouts and fonts can negatively affect learners as well. Ideally, desktop publishing software should aid instructional designers in the design process—making it easy and fast. Let’s look at the capabilities and special features of some of the top desktop publishing software applications in the marketplace.
Training Prism, ©2006 Media Tec Publishing

Putting Training and Learning on Paper (Jun 06)
Training organizations need to create and share information in an efficient, cost-effective and reliable manner for their employees on a regular basis, and information is passed on in many different ways—through instructor-led sessions, e-learning, simulations, blended learning, etc. For instructor-led sessions, handouts, manuals, books, hard copies of PowerPoint presentations, transparencies and more are all needed to support effective learning.
Training Prism, ©2006 Media Tec Publishing

Building Training via Content Providers (Jun 06)
Many factors lead learning and development organizations to seek out additional training from content providers. Some of the most common factors include limited internal resources in terms of cost, IT infrastructure and the size and proficiency of an organization’s training and development team — specifically if an organization employs instructional designers. In addition, organizations commonly deploy learning initiatives deemed generic using external providers because the content is comprehensive and meets the organizational requirements to increase their employees’ skills.
Training Prism, ©2006 Media Tec Publishing

Seven Habits of Truly Unique Trainers (Jun 06)
There are many characteristics that make a good trainer just like being a good employee—things such as being on time, being prepared, doing your job, etc. Those things just make a good trainer. If you want to be a unique trainer, someone who is outstanding, well thought of and special, then you want to know and practice the seven habits of truly unique trainers.
Training Prism, ©2006 Media Tec Publishing

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Education Administration

No articles this month.


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Skills Gap/Technical Certification


Certification Evolution: Job-Role Certifications for Your Future (Jun 06)
Certifications have evolved from vendor-driven programs to industry- and customer-driven specialties that span across different technologies, disciplines and vendors. As this evolution continues, which certifications will fade, which will keep going strong, and which will be the must-have certs of the future?

Certification Magazine, ©2006 Media Tec Publishing


Must-Have Non-Technical Skills for IT Pros (Jun 06)
IT professionals today need more than technology skills to graduate into managerial roles. It takes a combination of soft skills, business savvy and project management expertise to move up in the IT sector.

Certification Magazine, ©2006 Media Tec Publishing


Cisco: A Wealth of Certification Resources (Jun 06)
The widely respected Cisco career certifications can be a valuable addition to any network professional's credentials. With more than 700,000 certifications issued to date, Cisco Systems offers a wealth of resources to support continuing success.
Certification Magazine, ©2006 Media Tec Publishing


Hitachi Data Systems Certified Storage Professional 2006 Program
(Jun 06)
In January, Hitachi Data Systems introduced its Certified Storage Professional 2006 Program. The program is designed to validate the skills and knowledge of Hitachi Data Systems partners, customers and personnel in storage architecture, implementation and administration of the company's products and technology.
Certification Magazine, ©2006 Media Tec Publishing

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And, Finally.....




Jesse James Story (tactics, morality, good and bad in us all)

The notorious American Wild West bank robber Jesse James (1847-82) was hunted and demonised by the authorities, but was held in high regard by many ordinary folk. Here's an example of why:

The story goes that Jesse James and his gang had taken refuge for a few days in ramshackle farmhouse after one of their raids. The old widow who lived there fed the men, and apologised for her modest offerings and the poor state of the accommodation. While the gang laid low, they learned from the widow that she faced eviction from her landlord and was expecting a visit from his debt collector any day. Taking pity on the old lady, as they left, the gang gave her some of the spoils of their robbery to settle her debt - several hundred dollars, which was a small fortune in those days.

The gang moved on, but only to a nearby copse, where for a couple more days they watched and waited for the arrival - and departure - of the debt collector, whom they promptly held up and robbed.

Of course robbing anyone is bad, but if you've got to rob someone...

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Feedback, please!


I would really like to get input from you, the readers.  Please give me your feedback and point me towards any article or source that you think the rest of the membership might enjoy. Thank you.


Mike Dowsey

Business Development Manager