CEdMA-Europe Members' Newsletter - August 2006


Welcome to the eighth CEdMA-Europe Members' Monthly Newsletter of 2006, which will be sent out at the end of August to CEdMA Europe members and to European colleagues of CEdMA USA members.

As usual, you will learn about updates to our forthcoming programme of events (see below), and there is the collection of recent articles whose content is consistent with the important topics that you our members voted to cover in our recent Conferences.

The News section contains not only articles with the whole month's news but also individually dated press releases.

In Reviews and Current Trends, we have eight articles in total. Two analyse the recent acquisition of Element K by NIIT. There’s a dialogue between Josh Bersin and Elliott Masie about learning as well as a round-table discussion by six training leaders at the recent Training Directors’ Forum. Finally, there’s a (USA) salary survey for e-Learning.

The Training Manager/Director Development articles follow the usual theme of providing useful support to you, so among other things there are articles on managing a virtual workforce and external trainers, downsizing for survival, building business cases and business plans, leadership and learning leaders, and the need to avoid jargon and use plain English.

Selling and Marketing Education has only one article on five ways to increase customer referrals.

As usual, the Learning Media articles are many and varied (21 in total), and include five on reviews of specific tools, two on podcasting, two on LMS’s (including a 2006 survey), an article with six audio clips about e-Learning “bugbears”, and a selection on other technologies.

Case Studies and Projects has descriptions of projects from two different organisations plus three more generic areas.

Measuring Education Value has only four articles, three of which actually look at practical tools.

There are 11 articles in Training Professional Topics, covering using external resources, time management, getting new clients, personal assessment (advancement, evaluating offers, salary), passing certification tests, career navigation, and instructional design.

Finally, in Skills Gap/Technical Certification there are articles on certification in academia, Citrix Product Life Cycle, Motorola Security, Cisco CNP, NetAnalyst Certification, LexisNexis’ IT Pros, and Red Hat Linux.



2006 Free Half-Day Workshops




Workshop on 26 September - Internal Selling Experience

At the time of writing (30 August), I have 27 enrolments. The room can accommodate 30 people BUT with a history of 25% cancellation on enrolments at all workshops over the last two years, we still have plenty of room.)

This workshop will take place on 26 September 2006 1330-1700 UK time at Cognos Bracknell.

Simon Maskrey (SUN Microsystems), Jasmine Huxtable-Wright (Red Hat) and Neil Gregory (Business Objects) will lead a facilitated discussion and will not only describe their own experiences (good and not so good!) in getting other parts of the business to sell education services, but also elicit experience from the floor on other attendees' efforts in this area. One of the outputs of the workshop will be a one-page "best practice" data sheet which will be made available to attendees afterwards.

Synopsis:  The key topics to be addressed are:

  • Who are we talking about - own sales (in or outsource), hardware sales, product sales, services sales, business development, and others
  • What rewards and remuneration can we use - departmental, team, individual, money, gifts
  • What are the mechanisms and tactics we can use to engage - SPIFFs, training, pre-sales support, and others
  • How do we measure success - metrics and measures that map to our objectives
  • What are the outside influencing factors we need to take account of that might affect our success.

1300 Coffee
1330 Introduction - Mike
1345 Experiences from Sun Microsystems, Red Hat and Business Objects
1515 Break
1545 Further discussion with other contributions from the floor
1645 Summary
1700 Close

Click to get printable agenda.

Please let Mike know if you or any of your colleagues will be attending, so that we can make sure we have enough seats, coffee, biscuits, and so on.

We shall send out joining instructions around Friday 15 September 2006.

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Conference on 09-10 Nov - How to improve education marketing

The Autumn Conference will take place at the Verve Venues conference centre at New Place, Shirrell Heath, Hampshire. New Place is conveniently situated near both the M3 and M27, and both airport and rail at Southampton (Parkway) are just 10 miles away.

The theme is "How to Improve Education Marketing" and there will be sessions on Marketing Plans, Marketing Campaigns, Marketing Collateral and Getting More out of the Web, as well as the ever-popular Pulse of the Industry. Feedback from May suggested more small-group activity, so we shall focus on getting "birds of a feather" groups started.

The final programme will be available in  mid-September.

Members have two prepaid places while non-members (and additional members) can attend for £195 plus VAT. The accommodation cost is £110 plus VAT for the Thursday night, and the same for Wednesday night if you wish to come then.

I have already had registrations, so please send me a request as soon as possible.

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Recent Articles from the Education and Training Press



Industry News from IT Skills Research (Aug 06)

E-Learning Market Briefing from Kineo for Aug 06
This month, Steve Rayson reviews the impact that the increase in rapid e-learning is having on the e-learning market. If you run a large production company and don’t want to see the score, you might want to look away now….

The e-Learning Marketplace Update from Just Learn (Aug 06)

IT Training Press Releases (Aug 06)


LearnShare LMS Adopts SCORM 2004 Standards (Aug 2)


WebEx and Cornerstone Partner for E-learning (Aug 2)


Horizon Wimba Releases Course Genie 2.1 (Aug 9)


eLearn Campus Moves to Open Access Model for eLearning Certificate Program (Aug 9)


Many Employers See No Sign of Talent Shortage (Aug 9)


Deep South Holding LP Selects the LearnCenter (Aug 11)


Thomson Prometric and SimCorp Announce Collaboration (Aug 11)


World Bank Global Development Learning Network Pilots Elluminate Live (Aug 17)


Microsoft Sues Testing Materials Vendor (Aug 17)


Manpower partners with NAACP for computer training (Aug 18)


Pervasive Learning Solutions Partners With Axiom Consulting (Aug 21)


Covast Partners With Global IT Education Leader Unitek (Aug 22)


MCG Global Acquires Novations Group (Aug 22)


Brainvisa Unveils RapideL 3.1 (Aug 22)


Unicon Extends Multi-Year Relationship with the Cisco Learning Institute (Aug 24)


Study Reveals Top Six Drivers for Business Success (Aug 24)


Author, Consultant Donald Kirkpatrick Partners with Majorium (Aug 24)


Horizon Technology Group Acquires WBT Systems (Aug 28)


Telephone Doctor Offers Free Trial of Web-Based Training System

(Aug 29)


Survey by Explores Myths about Online Learning

(Aug 29)


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Reviews and Current Trends

Analyst Review - NIIT and Element K Consummate the Perfect Marriage (Jul 06)

On July 27, global learning services provider NIIT, headquartered in New Delhi, India announced that it had acquired Rochester NY based Element K. Combined the companies will have more than 3,000 employees throughout the world with revenues in excess of US $250 million. Instead of terming this an acquisition, I like to view it more as the perfect marriage of two complementary organizations. The union of the two companies has the ability to become one of the most powerful companies in the corporate and educational marketplace.


NIIT Acquires Element K - Is This the Start of a New Trend to Gain Onshore Presence (Aug 06)

Some might say with all the acquisition activity that’s gone on recently in the business world, it is the time of the merger. Mergers traditionally cause quite a bit of upset or at least some worry, not only for the employees involved but for the customers who deal with the affected organizations. However, that doesn’t have to be the case with NIIT. NIIT Global, a leader in the IT and IT-assisted training space, will finalize its acquisition of learning solutions provider Element K in the next few weeks, and some say while favorable outcomes are not firmly established, there are indications that the merger will create a number of positive outcomes for old customers as well as enhanced opportunities for new ones. CLOmedia, ©2006 Media Tec Publishing


Do Networks Trump Training? Yes, Sometimes (Aug 06)
Work realities and training realities are increasingly at odds with each other. How work is accomplished has changed dramatically in the last 30 years, but most corporate training (and education, for that matter) is based on how work was accomplished 30-plus years ago.

Training Directors’ Forum e-NET, ©2006 VNU Business Media 


Competing in a “flat” world. Innovation and openness for lifelong learning (Aug 06)

A new millennium demand new learning skills. Richard Straub, Director of Learning Solutions IBM Europe, Middle-East and Africa, talks about the skills needed to approach the upcoming new ways of learning and how some age groups will face an arduous road to success. ©2006 eLearning Industry Group


Best Practices in Learning Governance (Aug 06)

Many organizations now view learning less as a cost center and more as a driver of enterprise value. With this shift in perception, enterprise-learning governance becomes more important and more strategic to an organization's ability to thrive. Chief Learning Officer, ©2006 Media Tec Publishing


Josh Bersin & Elliott Masie Dialogue About Learning (Aug 06)

Josh Bersin, a leading learning researcher and analyst, recently visited The MASIE Center.  Elliott and Josh sat down and produced an unrehearsed dialogue about the current state of Learning including: Trends in Content and Compliance Management, Changing Marketplace for Learning Products and Services, Myths about Learning , Talent Management, Competencies and More”
©2006 The MASIE Center


Table Talk (Aug 06)

Training magazine sat down with six of the industry's best and brightest to discuss the things that keep them up night, topics such as their bosses, outsourcing and emerging technologies. The roundtable discussion, which was moderated by Joseph Kornik, Training magazine's editor-in-chief, was held in June at the Training Directors Forum in Palm Springs, Calif.

©2006 MANAGESmarter, VNU eMedia Inc.


2006 Salary Survey - United States (Aug 06)

The eLearning Guild conducted the 2006 Salary Survey online between February 13th and March 31st 2006. During this time the Guild received a total of 1,538 validated responses. This report that follows is based on these data.
©2006 The eLearning Guild


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Training Manager/Director Development


How To Manage A Virtual Workforce (Jul 06)

But as the virtual workforce grows, so do the managerial headaches. Many employees who work virtually say they frequently feel isolated and don't know if they're valued by their companies. Others say they don't feel like they're part of a team. ©2006


Managing External Trainers (Aug 06)
Guidance and tips on how to get the right return on your investment.

©2006 TrainingZONE


Downsizing Survival Preparedness (Aug 06)

Statistics show that many of us likely will experience joblessness at one point in time, and possibly without notice. Having an already thought-out plan will reduce the fear, stress, and anxiety of being out of work.
ASTD Links,
©2006 ASTD


Tell the Story of Learning: Build a Business Case (Aug 06)

One of the primary job tasks for the CLO is to leverage learning for business advantage. At least, it should be. Of course, that’s often much easier said than done, but clever CLOs are always on the look out for ways to press the importance of the learning function upon other senior-level executives in their organizations. It’s necessary: If no one knows what learning does or sees its value, no one will want to finance development activities. That means no support, no resources, no funds and — eek! — no job. One way to relay the value of learning is to build a business case.  

CLOmedia, ©2006 Media Tec Publishing


How Much Business Is in Your Business Plan? (Aug 06)

Effective business plans also define and communicate how resources support specific corporate and line-of-business objectives and set targets for projected impact. Chief Learning Officer, ©2006 Media Tec Publishing


CLO Competencies: The Path for Future Learning Leaders (Aug 06)

Many of today's CLOs are between the ages of 45 and 55. As this generation retires and the next one moves in, what work experiences and competencies will these new learning executives need? What is the definition of the future CLO? Chief Learning Officer, ©2006 Media Tec Publishing


Thoughts on Leadership (Aug 06)
As you embark on your climb up the corporate ladder — a greasy flagpole might be a more apt metaphor — toward that CIO, CTO, CISO or other c-level acronym, keep the following points in mind to make the journey as easy as possible.
Certification Magazine, ©2006 Media Tec Publishing


Why Businesspeople Speak Like Idiots (Aug 06)
If the terms "internal action learning" and "a planful approach" leave you baffled, you're not alone. The learning industry, possibly more so than other industries, needs to learn how to avoid jargon and speak in plain English.

Chief Learning Officer, ©2006 Media Tec Publishing  

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Selling and Marketing Education


5 Ways to Increase Customer Referrals (Aug 06)

If you’ve been in training long, you know that referrals are without question the best leads you can get. Usually, when one of your clients refers you to a colleague, they are doing it in response to an expressed need. In other words, their colleague already needs the services your company provides. Plus, their colleague’s company is often similar to their own – the same size, same culture, and requiring the same types of training products.

©2006 Training Growth Innovations


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Learning Media


Low-Tech Tools: The Unsung Training Aids (Aug 06)
Andrea del Sarto, the “faultless” Florentine painter whose career flourished from 1500 to 1525, once said, “Less is more.” In some cases that statement rings true, like when a graphic designer puts one too many photos in an already vibrant, busy layout. In training, that statement also rings true. Sometimes the best learning solutions are no-tech or low-tech tools, devoid of batteries, cords, bells and/or whistles.
Training Prism, ©2006 Media Tec Publishing


Review: Morae (Jul 06)
TechSmith's Morae software lets users test electronic courseware during various stages of development for the cost of a computer and the software.
Learning Circuits, ©2006 ASTD


Rapid E-Learning Tool - Breeze Presenter (Aug 06)

The Kineo series of rapid e-learning authoring tools continues this month. Last month, they put Articulate through its paces. This month, in the first of a two-part analysis, Mark Harrison examines what Macromedia Breeze offers the rapid e-learning designer. ©2006


Review: Interact Now (Aug 06)
If live or pre-produced video is part of your online curriculum or if your training audience routinely numbers in the hundreds per course, Interact Now just may be the tool for you.
Learning Circuits, ©2006 ASTD


Web Forum Software: Knowledge Tanks for Instant On-the-Job Learning (Aug 06)
Learning organizations continuously strive to shorten the time to working proficiency for employees through education. Luckily, technology advancements have paved the way for companies to do just that via training tools such as Web conferencing, blogs and wikis, podcasts and Web forums. In a nutshell, these delivery approaches are often employed as a way to share employee knowledge across distance or in real-time. When organizations employ Web-learning forums they create knowledge tanks with the expertise that lives within their workforces and put it to work to quickly train and educate employees on-the-job.
Training Prism, ©2006 Media Tec Publishing


E-Books - Why They Matter for Distance Education (Aug 06)

For distance educators, e-books hold great potential to revolutionize the process of reading and research. In addition to being easily searchable and transmittable, e-books can allow for interactive functions such as embedded study questions, direct linking to cited works, reader annotation, and spaces for collaborative discussion. Learning Circuits, ©2006 ASTD


Training on IPODs (Aug 06)

Readers of one of Training Magazines Newsletters describe what they're doing with IPODs for training.

Online Learning News and Reviews, ©2006 VNU Business Media 


Are you ready for Podcasting? (Aug 06)

The content you produce will be a reflection of the organization, and in the context of learning, it will set the tone, the language, and the level of professionalism expected at the workplace.

Chief Learning Officer, ©2006 Media Tec Publishing


Video Production Vendors: Showcasing Customized, High-Impact Training (Aug 06)
While generic, mass-produced training videos can do an adequate job for sexual-harassment training, fundamental compliance training, etc., pre-made videos are not always the best solution – especially when the training revolves around an organization’s unique practices and/or procedures, or unique products and/or services.
Training Prism, ©2006 Media Tec Publishing


2006 Survey of Learning Management Systems (Aug 06)
Here's what readers had to say about how their organizations use LMSs. (Results are based on 181 responses.) Learning Circuits,
©2006 ASTD


It Takes Two to Tango: Can Learning Executives Learn to Dance?

(Aug 06)
Contrary to popular belief, LMS software is only half of the equation for success. To effectively automate organizational learning using an LMS, it truly takes two to tango.
CLOmedia, ©2006 Media Tec Publishing

The Learning Horizon: Tomorrow’s Technologies (Aug 06)

In the near future, technology will help CLOs streamline packages of learning content, communication and integration. However, this change will require collaboration within the industry and an integration of the different technologies

corporations use around the world. CLOmedia, ©2006 Media Tec Publishing


Audio Round-up - E-learning Bugbears (Aug 06)

"We’ve interviewed leading lights in the e-learning field from Berkeley to Brighton and they all have one thing in common: they love talking about what drives them crazy about e-learning and training. This month we present a batch of bugbears (if you know the right collective noun, let us know) from recent interviews. Caution: do not listen to when driving if you’re prone to road rage….".

Kevin Kruse, 'E-learning Guru' - Meaningless jargon 2.0

Charles Jennings, Reuters - Just asking for 'training'

John Rogers, ex-Barclays - Spoon-feeding learners

Jay Cross, Internet Time Group - Idiots in the classroom

Jane Knight, E-learning Centre - Calling it a course...
Emma Goss, Learning Pool - Calling it 'e'...



The Big BlackBoard Gamble (Aug 06)
With the large number of e-learning providers in the market, the past few years have seen much activity that has led to some rationalisation, but as with any evolving market there are always new ideas being brought forward and new products stemming from these ideas.  This means that competition continues to intensify.


Project Management and E-Learning: MORE is Worse (Aug 06)
E-Learning projects are different than traditional learning projects. In general, the key word that describes this difference is MORE.

Learning Circuits, ©2006 ASTD


Structuring E-Learning Development (Aug 06)
Following an e-learning roadmap will help streamline development process and address issues that organizations face in their quest to deliver e-learning projects on-time and under-budget.
Learning Circuits, ©2006 ASTD


Maximize Training Content Potential with the LCMS (Aug 06)
Content is to training what sugar is to candy – without one, the other is just somehow not quite right. In fact, designing and developing content is one of the most critical tasks a training manager can undertake, and technology can create significant efficiencies in the process.

Training Prism, ©2006 Media Tec Publishing


Courses are Dead (Aug 06)

Courses have a miserable track record when it comes to changing behavior. The most common way of learning one's job comes not from taking a course but from asking someone. Chief Learning Officer, ©2006 Media Tec Publishing


Hybrid Training: A Better Way to Train Online (Aug 06)
In an ideal world, workers could receive training at a low cost in very limited time and spend no time away from the job. Unfortunately, we don’t live in that world. However hybrid training shows promise to limit costs, increase flexibility and limit the time away from the job yet not sacrifice learning or instructor interaction. Before reviewing where hybrid training is effective, let’s review the background for CD-based and online training.

Training Prism, ©2006 Media Tec Publishing


The Simple Benefits of Asynchronous Web-based Training (Aug 06)
Organizations have been shying away from their training comfort zone of instructor-led courses and embracing Web-based training (WBT), particularly the asynchronous kind. Using a form of Web-based training, whether it is synchronous or asynchronous, allows the organization to train larger groups, as well as have a consistent and cohesive course outline.

Training Prism, ©2006 Media Tec Publishing


The Learning Horizon - Tomorrow’s Technologies (Aug 06)
In the near future, technology will help CLOs streamline packages of learning content, communication and integration. However, this change will require collaboration within the industry and an integration of the different technologies corporations use around the world.

Chief Learning Officer, ©2006 Media Tec Publishing


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Case Studies and Projects


Impacting Business with Online Training (Sep 05)

When companies initially started evaluating the benefits of moving training online, the key consideration and value proposition were the reduction of travel expenses and other related costs. This paper explores how eight companies are using technology-based learning to support business initiatives.

©2006 Bersin & Associates


VERTEX Delivers Blended Learning Solutions with OutStart Evolution LCMS (Jul 06)
Implementing a SCORM-conformant LCMS solution from OutStart has enabled VERTEX to streamline and develop internal courses while simplifying employee projects from start to finish. Also, using the LCMS as an authoring tool, VERTEX can now build learning and performance support content for its clients.

Learning Circuits, ©2006 ASTD


Enterprise-Wide Compliance at Odyssey HealthCare (Aug 06)

This month’s featured case study describes Odyssey HealthCare’s deployment of a hosted LMS (LearnCenter) to provide training to more than 5,000 employees in 30 states and to support federal and state compliance requirements. This case study covers the planning, content development, technology selections, and change management that were involved in the transition from a model that focused primarily on classroom-based training to one which uses a centralized learning system for the delivery of e-learning and blended learning programs. ©2006 Bersin and Associates


People, the Neglected Part of Technology (Aug 06)
Workplace technology has grown sharply in size and complexity over the past 50 years. However, whether it is a typewriter, mimeograph machine, PC or complex enterprise software system, employees consistently need to adapt to change, turnover and evolution.  
CLOmedia, ©2006 Media Tec Publishing


How May I Train You? (Aug 06)

The people who answer when an outraged customer is on the line or a disgruntled shopper is in the store can break your business fairly easily. How they're trained is vital. If they're not taught to empathize rather than argue, there will be few return guests, shoppers or diners. Effective customer service training not only makes a difference to the end users of your products or services; it's also one of the clearest ways good instruction can boost the bottom line.

©2006 MANAGESmarter, VNU eMedia Inc.


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Measuring Education Value


Are You Too Nice to Train? (Aug 06)

A little evaluation can be a dangerous thing. Just ask Neil Rackham. Years ago, the best-selling author of SPIN Selling and Major Account Sales Strategy was asked by a European technology company to examine the way it evaluated trainer performance. "They were using Level I methods at the end of each program, which consisted of giving out a questionnaire to students at the end of training that basically asked, "How do you feel about the trainer?" and "Do you think he or she was effective?" 
Training Magazine, ©2006 VNU Business Media 


Practical Tools to Measure Organizational Effectiveness (Aug 06)

CLOs should have a vested interest in ensuring that the impact of learning can be measured effectively and efficiently. This requires an infrastructure linking training to skills, skills to behaviors and behaviors to results.

Chief Learning Officer, ©2006 Media Tec Publishing


Putting that Smile Back into Smile Sheets (Aug 06)
OK, maybe those smile sheets aren't all that bad after all. Sure, everybody's using them, but that doesn't mean that everybody is using them correctly. Try these nine suggestions for putting that smile back into your smile-sheet evaluations.
©2006 MANAGESmarter, VNU eMedia Inc.

Data Analysis Software: Quantifying Training Measurement (Aug 06)
Today, gaining insight of overall business operations, employee performance and the success of specific initiatives is critical to staying ahead of the competition and achieving set objectives. However, depending on the figures on the table, analyzing qualitative and quantitative data can be challenging—especially if you are a novice.
Training Prism, ©2006 Media Tec Publishing

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Processes/Managing Costs/Outsourcing

No articles this month.


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Training Professional Topics

Add Value to Your Training - Training Tips for New Trainers (Aug 06)
Before you begin a training session, consider what you can do to make your training a valuable learning experience for your learners and incorporate it in the training. One good approach is to put your self in learners' shoes.

ASTD Links,
©2006 ASTD

Using Effective External Resources to Develop Training (Aug 06)
The more knowledgeable an organization is of the essential training design and delivery options that suit their needs, the more effective a program can be for its trainees. There are many different delivery options available, but it is necessary for organizations to gather thorough information about its workforce—often conducting research in the field—to help decipher what training route will work best. Training Prism, ©2006 Media Tec Publishing

Time Management for the Busy Consultant (Aug 06)
Given that time and talent are a consultant’s best assets (money is not — fortunes have been made with no money to start with, but never with no time or talent), this is a problem. I suspect it’s also a problem for some of you.
Certification Magazine, ©2006 Media Tec Publishing

Getting New Clients: Three Easy Strategies for New Accounts (Sep 06)
“More business.” It’s the credo of every consultant, for good reason: New business has a funny way of paying the rent (or the mortgage, or simply the down payment on the private island you’ve been dreaming about.) Of course, finding new business is harder than it sounds.
Certification Magazine, ©2006 Media Tec Publishing

Positioning Yourself for Advancement (Aug 06)
If you’re hoping to move up within your current organization, the timing is good. However, it takes proactive effort to stand out as a promising candidate for a more senior role.
Certification Magazine, ©2006 Media Tec Publishing

Split Decision: Evaluating Multiple Employment Offers (Sep 06)
Though some IT professionals might still find it difficult to secure an employment offer from the company of their choice, those with the most in-demand skills could find themselves with two or more offers from which to choose. It’s enviable to be courted by multiple employers, but deciding which position to accept is no simple task.
Certification Magazine, ©2006 Media Tec Publishing

How Much Are You Worth? (Aug 06)
CertMag's Virtual Village is a good place to mine for information regarding your income. Certification Magazine, ©2006 Media Tec Publishing

Grace Under Pressure: Strategies to Pass the Test (Aug 06)
You might spend months studying up for your certification exam, but unless you know how to keep your cool under pressure, all that studying could go to waste. Learn what steps to take in the days before your next exam so you'll test with confidence.
Certification Magazine, ©2006 Media Tec Publishing

IT Career Navigation: Chart Your Way to Success (Sep 06)
IT used to be a field professionals came to from other areas. But now, schools offer a wide array of IT majors. With all these new paths, how do you earn those salaries that IT magazines list as median income in each category? How do you advance your career?
Certification Magazine, ©2006 Media Tec Publishing

Instructional Designers - Are there Differences? (Aug 06)
I can’t count the times I have been asked by education instructional designers what steps they must take to become business instructional designers. The last person who talked to me about this issue was Betty. She was an excellent teacher in a secondary education classroom with 15 years of experience. Betty loved educating others, but felt she needed a change.
Training Prism, ©2006 Media Tec Publishing

No Fear = No Budget (Aug 06)
One of the areas I cover in my instructional design course is how to understand the learner. Six levels of learner have emerged, and each will use the highly interactive learning in a different way. There is also a seventh emerging. Not every person falls into a set category. There are always exceptions, and many will be on the cusp between two groups. But for most of us creating training courses whether in the classroom or in e-learning, understanding the group you are trying to teach and then defining the learning style of the group will impact how our finished training product looks and feels.
Training Prism, ©2006 Media Tec Publishing

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Education Administration

No articles this month.


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Skills Gap/Technical Certification


Certification in Academia (Sep 06)

There's a quiet debate raging within colleges and corporations across the IT industry about certification's place within college campuses. Universities want to provide a broad IT education, corporations want pre-trained, certified employees, and students just want to get their degrees and get gainfully employed. Certification Magazine, ©2006 Media Tec Publishing


Certification and the Citrix Project Lifecycle (Aug 06)
As the most advanced and extensive tracks Citrix has built to date, the Citrix Certified Integration Architect (CCIA) 4 and Citrix Certified Enterprise Administrator (CCEA) 4 certifications uphold their predecessors' reputations.

Certification Magazine, ©2006 Media Tec Publishing


Motorola's Security Organization Communicates Business Success

(Aug 06)
To work within Motorola's IT department, prospective employees need to know more than just the latest cell phone technology. They need technical expertise, knowledge about other areas of IT and business acumen.

Certification Magazine, ©2006 Media Tec Publishing


Cisco Certified Network Professional Enhancements (Sep 06)
To meet the need for skilled professionals, Cisco Systems refreshed its premier professional certification, CCNP, and integrated next-generation Cisco Integrated Services Routers (ISRs). Cisco is among the first to embed these technologies into a single routing system.

Certification Magazine, ©2006 Media Tec Publishing


Hitting the Hot Spots: NetAnalyst Certification (Aug 06)
The PMG NetAnalyst certification is a program designed to help IT and networking professionals understand networking from the wire level on up through the application. Learn about the NetAnalyst program's roots in forensics and its three levels of certification.

Certification Magazine, ©2006 Media Tec Publishing


LexisNexis’ IT Pros: Ensuring Instant Information Transfer (Sep 06)
As one of the largest providers of Web-based research and information services, LexisNexis' 2,000 IT professionals play a crucial role in supporting the real-time exchange of information to more than 5 million subscribers in 100 countries.

Certification Magazine, ©2006 Media Tec Publishing


RHCE: Learning the Linux Essentials (Sep 06)
The Red Hat Certified Engineer (RHCE) is a performance-based test that measures actual competency on live systems. So as a certificate holder, you'll get more than a fancy title. Your title tells the world you know what you're doing.
Certification Magazine, ©2006 Media Tec Publishing


How Tech’s “Long Tail” Is Changing Business (Sep 06)
The term "Long Tail" refers to the lower end of distribution and consumption in business. However, because of the impact of technology, it’s getting a significant amount of attention these days because apparently, there is a boatload of money to be made off of that Long Tail.

Certification Magazine, ©2006 Media Tec Publishing


IT Training: Cardinal Virtues and Deadly Sins (Aug 06)

Not all IT training organizations are created equal: Some are virtuous and can have positive effects on your career, and others can be sinful, bringing detrimental results. Learn how to identify these organizations before you get into a parable trap. Certification Magazine, ©2006 Media Tec Publishing


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And, Finally.....




The God and Eve story (gender and sexual discrimination, equality, battle of the sexes debates, and so on)

"God, I've been thinking.." says Eve one day.

"What's on your mind Eve?" says God.

"Well, I know that you created me and this beautiful garden and all of these wonderful creatures, but lately I've been feeling that maybe there's more to life."

"Go on..." says God.

"Sometimes I get a bit bored - I fancy a bit of fun. And I get a bit fed up with all the heaving lifting and carrying, and warding off the mammoths and sabre-toothed tigers, not to mention that bloody snake. This garden can be dangerous place."

"I see," says God, pausing for thought.

"Eve, I have a cunning plan," says God, "I shall create Man for you."

"Man?" asks Eve, "What is Man?"

"Man..." says God, "Is a flawed creature. He will have many weaknesses and disgusting habits. Man will lie, cheat and behave like an idiot - in fact mostly he'll be a complete pain in the backside. But on the plus side he'll be big and strong, and will be able to protect you, and hunt and kill things, which might be handy sometimes. He will tend to lose control of mind and body when aroused, but with a bit training can reach an acceptable standard in the bedroom department, if you know what I mean."

"Hmm," says Eve, "Seems like this Man idea might be worth a try, but tell me God, is there anything else I need to know?"

"Just this," says God, "Man comes with one condition... In keeping with his arrogant, deluded, self-important character, Man will naturally believe that he was made first, and frankly we all have better things to do than argue, so you must keep all this a secret between us, if that's okay with you. You know, woman to woman..."

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Feedback, please!


I would really like to get input from you, the readers.  Please give me your feedback and point me towards any article or source that you think the rest of the membership might enjoy. Thank you.


Mike Dowsey

Business Development Manager