CEdMA-Europe Members' Newsletter - July 2012

Feedback from the Workshop, 19 Jun, "Managing the Instructor Pool"#Feedback from the Workshop, 19 Jun, Managing the Instructor Pool

Welcome to the July edition of the CEdMA-Europe Members' Monthly Newsletter, which is sent to CEdMA Europe members and to European colleagues of CEdMA USA members.

As usual, you will learn about updates to our forthcoming programme of events, and there is the collection of recent articles whose content is consistent with the important topics that you our members voted to cover in our recent Conferences.

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Feedback from the Workshop, 19 Jun, "Managing the Instructor Pool"





This CEdMA Europe workshop took place at Red Hat Farnborough on Tue 19 Jun. Out of 24 registrations, 18 people from 12 companies attended.

There were presentations from Florian Brand of Red Hat and Alastair Jeffery of IBM after which there were four breakout sessions:

·         On-boarding

·         Delivery

·         Up-skilling

·         Instructor Community

Full details including presentations and breakout feedback are here on the website.

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Special Interest Groups





I am delighted to invite you to join one or both of the SIGs on Partners and Curriculum Development. The Partner SIG has met three times already and Curriculum Development SIG once.


The teleconferences are informal with no recording, but simply the use of voice for up to an hour. There will be minutes taken where appropriate and to ensure that you receive these you must sign up for Partners and/or Curriculum Development.


You may be interested to see the output from the past Partner SIG meetings:


Best Practice - Partners in the Sales Process (Apr 12)


Best Practice - Partners in the Delivery Process (Jun 12)

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Recent Articles from the Education and Training Press



Worldwide Training Industry News (Jun 12)
Abstract News ©2012 Information Inc

IT Training Press Releases (Jun 12)
©2012 Training Press Releases

Industry News Headlines from CLOmedia (Jun 12)
©2012 Media Tec Publishing

E-Learning Market Update (Jun 12)
©2012 Kineo

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Reviews and Current Trends

Learning Modalities - Cost and Convenience Drive Mix (Jul 12)
Content, audience, environment and available technology each play a role in how learning is delivered, says IDC. Chief Learning Officer, ©2012 Media Tec Publishing

Creating a Viable Mobile Learning Strategy Remains a Challenge (Jun 12)
Although agreement that providing learning content when and where it’s needed is desirable, organizations still grapple with how best to incorporate mobile devices into their learning strategies. T+D,
 ©2012 ASTD

Extended-Enterprise Learning - Why Should I Care? (Jan 12)
Boardrooms are beginning to recognize that L&D is critical to business success. The key lies in your ability to optimize your e-learning and to strengthen the link to measurable business benefits.
Inside Learning Technology and Skills, Jan 12, ©2012 CloserStill L&D

What's Your Sustainability Strategy? (Jun 12)
Organizations that can survive at the speed of change will win, says Bob Mosher. Chief Learning Officer, ©2012 Media Tec Publishing

"Bring Your Own Device" - Are You Ready? (Jun 12)
Mobile device adoption, especially for smartphones and tablets, is moving quickly from early adopters to the early majority. This is leading to a “BYOD” (bring your own device) mindset among workers and employers alike. BYOD is only a good thing for organizations that have a strategy in place. Here are the strategy elements you need to support mobile learning. Learning Solutions Magazine, ©2012 eLearning Guild

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Training Manager/Director Development

Center Stage Strategy (Jul 12)
CLOs can support their CEOs in achieving growth amidst global volatility. Chief Learning Officer, ©2012 Media Tec Publishing

Designing and Implementing a Learning Strategy Plan (Jun 12)
Determine a good approach for achieving learning objectives by developing a plan for a clearly defined learning strategy. T+D,
 ©2012 ASTD

Size Matters (Jul 12)
One size doesn’t fit all in learning delivery, says Elliott Masie. Chief Learning Officer, ©2012 Media Tec Publishing

Too Big to Know, Too Much to Train? (Jun 12)
Don't panic, you don't have to know everything. Training Industry Quarterly, Summer 2012,
©2012 Training Industry Inc

Constructing a Business Case for Training - Cause, Coincidence or Correlation? (Jun 12)
Workplace learning and performance professionals are ever seeking to prove training’s business value. Here's a pragmatic approach to this endeavor. T+D,  ©2012 ASTD

Talk That Talk (Jul 12)
There are five easy ways to participate in intense knowledge sharing, says Brandon Hall.
©2012 Media Tec Publishing

Get Tips to Help Leaders Maintain a Healthy Online Profile (Jun 12)
Executives’ social media profiles can divulge information that portrays the company in a certain light. Make sure your leaders aren’t raising red flags for potential employees.
Talent Management, ©2012 Media Tec Publishing

The Great Divide (Jul 12)
The difference between training and learning is not about who offers it, but who owns it.
Chief Learning Officer, ©2012 Media Tec Publishing

Learning at the Speed of Life (Jun 12)
Bring the Millennial workforce up to speed with hybrid learning environments that meet their needs. T+D,
 ©2012 ASTD

Extended-Enterprise Learning - Why Should I Care? (Jan 12)
Extended-enterprise learning fortifies the weakest link in the value chain. Here's how it can dramatically improve your business outcomes. Inside Learning Technology and Skills, Jan 12,
©2012 CloserStill L&D

Organizational Burnout - How Training Can Help (Jun 12)
Burnout is not a matter of weakness. Trainers can work with leadership to target the cause of burnout in order to enhance performance. Training Industry Quarterly, Summer 2012,
©2012 Training Industry Inc

4 Essentials You Must Know before Deploying Tablets to your Organization (May 12)
This white paper is a must-read for organizations even talking about tablets, and outlines some of the critical mistakes businesses are making, and the top four essentials you need for successful tablet implementation.
©2012 Xyleme

13 Ways to Communicate Effectively by Telling Good Anecdotes (Jun 12)
Stories grab attention the way no other technique can. Your anecdote may be serious, sad, humorous or inspiring. It may serve as proof that a situation exists in your organization, an example of what excellent organizations do to lead the industry, a thought-provoking “war story” from one of your front-line employees, or merely a momentary inspiration. ©2012 Diana Booher

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Selling and Marketing Education

How to Implement an L&D Marketing Strategy (Jan 12)
No energy, time or budget to market your training? This no-nonsense guide demonstrates that marketing can be straightforward and doesn’t have to cost the earth. Inside Learning Technology and Skills, Jan 12, ©2012 CloserStill L&D

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Learning Methods and Media

Upskilling (Jun 12)
Progress in media brings new challenges for instructional designers. Where just five short years ago we struggled with authoring tools and content management, we now face new demands for making programs more inclusive of learners, leveraging informal learning, and building a farther reach for the L&D department. Here are your keys to the architecture and organization skills needed! Learning Solutions Magazine, ©2012 eLearning Guild

The Content Creator's Toolkit for 2012 (Jan 12)
Whatever your contribution to content creation, this definitive guide from Clive Shepherd will ensure you select the right tools for the job. Inside Learning Technology and Skills, Jan 12, ©2012 CloserStill L&D

Content Authoring Tools - Cloud-Based or Desktop? (Jun 12)
Software, especially for eLearning authoring, has undergone major change in the last decade. Most of this change is due to the Internet, and authoring tools have started to reflect the new possibilities that the cloud creates. If you are in the process of choosing an authoring tool, consider the tips in this short article. Learning Solutions Magazine, ©2012 eLearning Guild

Seven Questions eLearning Developers and Managers Should Answer, Every Time (Jun 12)
Good design depends on the right answers to important questions, and it is critical to answer those questions at the beginning of the project, not at the end, says Marc Rosenberg. Here are seven important details you must identify correctly from the start. Learning Solutions Magazine, ©2012 eLearning Guild

65 Tips on Managing Projects and SMEs for eLearning - Proven and Practical Solutions (Jun 12) Warning 2Mb
All the great eLearning ideas in the world don’t matter if you can’t complete a project. If you don’t identify the core issues, find the right subject matter experts (SMEs), agree on goals, build a good team, and keep the lines of communication open, your project faces an uphill climb. ©2012 eLearning Guild

Storytelling for E-learning Success (Jan 12)
This sheds light on the crucial role of storytelling in overcoming the barriers to e-learning adoption. Inside Learning Technology and Skills, Jan 12,
©2012 CloserStill L&D

Mobile App Development - Methods, Marketplaces, and Monetization (Jan 12)
When delivering content digitally, there is a wealth of options. You can develop and code the app in-house using native tools and programming languages for your chosen app marketplaces, use an outside developer that specializes in app development, or take advantage of “build your own app” WYSIWYG software that don’t require coding skills to use. ©2012 Monarch Media

Mobile Migration - Why Your Training Content Belongs in the Cloud (Jun 12)
A mass migration to mobile is underway and it’s bringing the cloud front and center. Delivery plans for learning are rapidly shifting from a focus on personal computers to a broader device perspective that includes tablets, smartphones, and other consumer devices. Here’s a summary of the trends, and what they mean for your organization’s learning strategy. Learning Solutions Magazine, ©2012 eLearning Guild

6 Drivers of mLearning in the Workplace (May 12)
If you're trying to make a business case for mLearning, here's all the input you need.
©2012 Upside Learning Solutions

The Rise of On-Demand Mobile Video for L&D (May 12)
This research bulletin summarizes Bersin & Associates research on the use of mobile devices for on-demand learning and, more particularly, the rise of on-demand mobile video. ©2012 Bersin and Associates

Games, Gamification, and the Quest for Learner Engagement (Jun 12)
Game-based learning can turn disconnected, bored learners into engaged participants, says Karl Kapp. T+D,  ©2012 ASTD

Play Games, Get Results (Jan 12)
One company cast managers as detectives to investigate trends, decipher statistics and solve problems. Here are six practical tips for systems e-learning that works. Inside Learning Technology and Skills, Jan 12,
©2012 CloserStill L&D

Why Education Simulations? Designs to Develop Competence Plus Conviction (Jan 12)
Educational designers have to deliver in 15 minutes, what their predecessors delivered in four hours. Clark Aldrich shows how to create simulations and serious games with immediate payoff.
Inside Learning Technology and Skills, Jan 12, ©2012 CloserStill L&D

Are You Meeting All Five Moments of Learning Need? (Jun 12)
In this second article in the Performance Support series, the authors ask, “Isn’t it our core mission to develop learning solutions that ensure people can perform effectively when they are called upon to act?” The authors begin to explore what it means to broaden the scope of our work to include the Five Moments of Learning Need. Learning Solutions Magazine, ©2012 eLearning Guild

Virtual Learning for Dummies (Jun 12) Warning 2Mb
With this book, you find out how virtual learning solves a whole host of problems, such as getting any kind of materials to your audience without time-and-place barriers. You also find out how to engage your audience with virtual learning by putting together a program that offers more than physical learning environments ever could, and you discover the power of virtual learning, and how you can help your employees, customers, and partners achieve more. Not only do you get examples of real-world use cases, but you also ascertain how to choose the best virtual learning solution and ways to revolutionize your training with virtual learning programs.
©2012 John Wiley and Sons

The Secret Formula for Online Training Presentations that Engage (Jun 12)
This brief explores how to prepare your slide deck for an effective and impressive online training presentation. ©2012 Webinar Smarts

5 Tips for Managing Effective Blended Learning through an LMS (Jun 12)
If you want to deliver and manage blended learning programs through your LMS but weren’t sure how to go about with it‚ here are five tips for managing blended learning effectively through an LMS. ©2012 Upside Learning Solutions

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Social Media for Learning

The Real Power of e-Learning is Social (Jun 12)
All learning is social in one way or another. Training Industry Quarterly, Summer 2012,
©2012 Training Industry Inc

Telling Stories with Social Media (Jan 12)
Using storytelling as a technique for training is not new, but social media allows us to do so in new and interesting ways. Inside Learning Technology and Skills, Jan 12,
©2012 CloserStill L&D

Social Learning - the Next 10 Years (Jan 12)
Karie Willyerd defines a vision for the future for L&D – and presents a Top Ten of research-based predictions for social learning for the next decade. Inside Learning Technology and Skills, Jan 12,
©2012 CloserStill L&D

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Case Studies and Projects

Non-stop Learning (Jul 12)
Telus Communications has created a progressive and collaborative learning technology infrastructure. ©2012 Media Tec Publishing

Web 2.0 Learning Platform Enables Employees to Learn, Share, and Connect Anytime, Anywhere (Jul 11)
Microsoft’s internal podcasting platform, called Academy Mobile, enables employees to learn, share, and connect with each other through audio and video podcasts. ©2011 Brandon Hall

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Measuring Education Value
No articles this month.

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Processes/Managing Costs/Outsourcing

eLearning Outsourcing (Jun 11)
This guide describes why you should consider it and how to go about it.
©2012 Upside Learning

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On Demand Webinars

Virtual Training - Building A Global Training Strategy (May 12) - charts here Warning 4Mb
This webinar covered from delivering individual training broadcasts to building virtual corporate universities, so that real-time training that can be accessed by any employee, partner or customer from anywhere. Training Magazine Network Webinar, 16 May 2012

The 2020 Workplace - connected, collaborative, and social (May 12) - charts here
Based on extensive research from a global survey and interviews with more than 2200 people and 300 companies, Karie Willyerd shared research findings on the ways organizations are implementing social media to address the communication and connectivity needs of a global, increasingly Millennial workforce.
Learning and Skills Group Webinar 31 May 2012

Learning Without Walls - Supporting the Extended Enterprise (Jun 12) - charts here
This webinar covered engaging the extended enterprise workforce, meeting changing workforce demands, flexible access to learning resources - anywhere, any time on any device, and case studies featuring organizations that have extended learning across the value chain. Brandon Hall Webinar, 12 Jun 2012

Improving Employee Engagement Through Social Learning (Jun 12) - charts here
Learning has a vital role to play in the current poor economic situation – not just by helping employees know more, but by helping them be more engaged. This webinar explored the links between engagement, performance and learning and drew on both research and case studies to show that learning is a vital part of both the employee ecosystem and organizational performance. Learning and Skills Group Webinar 16 Jun 2012

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Skills Gap/Technical Certification

Young Adults - Career in Tech? No Thanks! (Jun 12)
Teens and young adults may love technology, but pursuing it as a career doesn’t seem to be as enticing. CertMag, ©2012 Media Tec Publishing

Six IT Jobs That Pay Six Figures (Jul 12)
Some tech roles have the potential to earn salaries over $100,000, recent research shows. CertMag, ©2012 Media Tec Publishing

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Special Interest Groups

Creating Interactive Content with Articulate Storyline (Jun 12) - charts here
Brian Cloutier, Director of Media and Production Services for CA Technologies conducted a show and tell of some of the key features of Articulate Storyline and gave an inside view of the new features and publishing environment. Curriculum and Course Development SIG, 21 Jun 12

Getting SMEs to Help Develop Tests (Jun 12) - charts here
Beverly Van de Velde, Symantec, and Joe Cannata, Brocade covered the methodologies and reasoning in recruiting SMEs to develop certification exams. These two certification managers talked about their approaches, and issues in building a viable group of SMEs for exam development. The chat captured views from several attendees. Certification SIG, 15 Jun 12

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And, Finally.....




Medieval Help Desk

If you think that the need for the Help Desk is only a recent phenomenon of the last 20 years, then think again! And, click here.

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Feedback, please!


I would really like to get input from you, the readers.  Please give me your feedback and point me towards any article or source that you think the rest of the membership might enjoy. Thank you.

Mike Dowsey
Executive Director

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