CEdMA-Europe Members' Newsletter - November 2013


Welcome to the November edition of the CEdMA-Europe Members' Monthly Newsletter, which is sent to CEdMA Europe members and to European colleagues of CEdMA USA members.

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Recent Articles from the Education and Training Press



Worldwide Training Industry News (Oct 13)
Abstract News ©2013 Information Inc

IT Training Press Releases (Oct 13)
©2013 Training Press Releases

Industry News Headlines from CLOmedia (Oct 13)
©2013 Media Tec Publishing

Tech Headlines for October 2013 (Oct 13)
Tech headlines for October 2013 spotlight trends in global m-learning markets, gamification insight from industry forum, and the “Internet of Things.”Learning Circuits, ©2013 ASTD

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Reviews and Current Trends

Learning Executives Confidence Index 3Q13 (Oct 13)
The third quarter in 2013 saw a surprising rise in confidence, with a 2.6 percent increase from 65.3 to 67.9,* demonstrating confidence levels close to how the year started (see Figure 1). Per yearly trends, confidence waxes and wanes throughout the year, and usually ends a bit weaker than it commences. By the third quarter of the year, organizations are starting to budget for the following year and a clear picture of the current year’s spending is becoming final. However, this quarter broke away from the standard; all LXCI indices saw increased scores or remained stable as confidence remains strong as we approach Q4 2013. ©2013 ASTD

2013's very best Learning Organizations (Oct 13)
BEST Award-winning organizations capture that honor by being effective across a range of areas, always looking for ways to improve results, and demonstrating that their efforts deliver results. In the eyes of the review committee, that clearly makes them the BEST. T+D, ©2013 ASTD

Seamless Learning - Forget MOOCs, Mobile Learning, and Ubiquitous Access (Nov 13)
With so many new training technologies and trends appearing one after the other, we face a major challenge: ensuring a smooth, simple training environment for all our learners. Here’s a look at how to create a seamless learning environment. Check the parts that your training strategy covers and the parts that you can optimize or add. Learning Solutions Magazine, © 2013 The eLearning Guild

On-the-Job Learning Renewed (Nov 13)
Most employees learn on the job, and CLOs can’t ignore this fact, says Elliott Masie. Chief Learning Officer, C Media Tec Publishing

Time for a Makeover (Oct 13)
Donald H Taylor argues that L&D would benefit from some better PR. Inside Learning Technologies and Skills, ©2013 CloserStill L&D

The Role of Learning in Global Talent Management (Oct 13)
Alex Poulos and David Wentworth demonstrate how technology leverages the connection between learning and talent management, especially in global organisations. Inside Learning Technologies and Skills, ©2013 CloserStill L&D

Five Drivers of Learning Transformation (Oct 13)
Today’s L&D departments operate in a volatile and uncertain business environment, confronted by complex and ambiguous challenges. Strategic leaders call this ‘VUCA’ world – that’s Volatile, Uncertain, Complex, and Ambiguous. John Helmer explains… Inside Learning Technologies and Skills, ©2013 CloserStill L&D

New Tools Bring Emotion and Feedback to Online Learning (Oct 13)
Recent news about facial recognition and tracking technology, and its potential use in adaptive eLearning, has intrigued some people and alarmed others. What exactly does this technology offer instructional designers, what are the benefits for learners, and what are the privacy concerns? This capability will begin showing up soon in authoring tools. Here is an overview from an early adopter. Learning Solutions Magazine, © 2013 The eLearning Guild

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Training Manager/Director Development

Dear C-Suite, We Don't Do Training (Nov 13)
Many senior-level executives still equate learning with training events, to the detriment of the function, and learning leaders aren’t doing enough to change their minds. Chief Learning Officer, ©2013 Media Tec Publishing

The First 90 days (Nov 13)
By asking targeted questions, understanding business strategy and building the right alliances,  new CLOs can ensure they become valued business partners, not order-takers.
Chief Learning Officer, ©2013 Media Tec Publishing

Internal Networking - Time-Waster or Value Creator (Oct 13)
Turn conversations at the water cooler into long-lasting, value-adding partnerships. T+D, ©2013 ASTD

Proper Crisis Management for Learning Professionals (Oct 13)
The best crisis is the one that never happens, but if one does hit home, be ready to respond.
Elearning!, ©2013 B2B Media Co

Are You Truly Agile (Nov 13)
Let go of old learning approaches and embrace the latest in agile software, says Bob Mosher.
Chief Learning Officer, ©2013 Media Tec Publishing

The Importance of Connection (Nov 13)
Seeing things from another’s point of view is a marketplace imperative.
Chief Learning Officer, ©2013 Media Tec Publishing

Engaging the Next Generation of Learners (Oct 13)
Babies with iPads, four screen environments; things are changing, and rapidly. Is your enterprise ready to engage this next generation of talent? Discover how today's organizations will evolve to engage these future learners. Hint - technology plays a key role.
Elearning!, ©2013 B2B Media Co

Five Considerations for Selecting SMEs (Oct 13)
Subject matter experts can make or break a training initiative. Here’s how to pick the right people for the job. T+D, ©2013 ASTD

Giving Back to the Profession (Nov 13)
Capture learning professionals’ knowledge and keep up with new leaders, says Brandon Hall.  Chief Learning Officer, ©2013 Media Tec Publishing

Avoid Paying Twice for the Same Learning (Nov 13)
CLOs can bridge skills gaps and circumvent the obstacles employees face trying to earn college degrees by tying external and internal learning offerings together.
Chief Learning Officer, ©2013 Media Tec Publishing

Is Learner Motivation our Responsibility? (Oct 13)
It’s true – you can’t control your learners. But good learning design can change their behaviour. Julie Dirksen shares some insightful analysis. Inside Learning Technologies and Skills, ©2013 CloserStill L&D

Introducing Personal Knowledge Management (PKM) to a Corporate Audience (Oct 13)
Many organizations have a concentration of jobs requiring a broad base of connections to people and information; the people in these jobs probably used traditional learning to help them attain key roles. An overlooked key to their success and growth is a type of learning in which they may not have even known they were engaged. Here’s how Domino’s Pizza put PKM into practice. Learning Solutions Magazine, © 2013 The eLearning Guild

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Selling and Marketing Education

Customer Centricity is only Natural for L&D (Oct 13)
Is your organisation using learning for brand and business differentiation? Cheryl Clemons argues that extending learning to customers is a natural progression for L&D. Inside Learning Technologies and Skills, ©2013 CloserStill L&D

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Learning Methods and Media

Instructional Design Philosophy for MOOCs (Oct 13)
How do you enhance the learning experience in Massive Open Online Courses? Preeti Jasnani reveals the elements of the perfect design strategy. Inside Learning Technologies and Skills, ©2013 CloserStill L&D

On-demand Personalized Learning - Strategic and Agile (Oct 13)
Instructional design is moving beyond its traditional focus on large packages of content—courses—to add delivery of smaller “nuggets” of instructional content when an individual needs them, in the form that is most appropriate to the situation. Here is an exploration of personalized learning and its creation. Learning Solutions Magazine, © 2013 The eLearning Guild

Strategic Techniques to Enhance Training Transfer (Oct 13)
Using methods that are known to influence behavior will increase on-the-job application of learning. T+D, ©2013 ASTD

Selecting the Best from the Rest (Nov 13)
To ensure employees have the learning they need to be successful, choosing the right learning delivery method is essential.  Chief Learning Officer, ©2013 Media Tec Publishing

How to Create Genius Stories (Oct 13)
Do you lack the creativity to use storytelling to enthrall your learners? Matt Brewer draws inspiration from a surprising frame of reference. Inside Learning Technologies and Skills, ©2013 CloserStill L&D

Stock Photography in E-Learning (Sep 13)
Whether you have used stock photographs in the past or have never heard of the term before, here is some advice on where you can use them, what to avoid when using stock images, and creative ways on using them. Learning Circuits, ©2013 ASTD

Truly Mobile Learning (Oct 13)
There is a battle currently brewing in the auto industry. Technology companies are racing to be the first to market with mobile applications and related technologies for automobiles. Learning Circuits, ©2013 ASTD

Avatars Rule (Oct 13)
Three-dimensional virtual worlds are replacing classrooms at clinical research organization PPD. The company has launched a variety of popular courses around the concept.  Learning Circuits, ©2013 ASTD

4 Questions on Games and Gamification (Oct 13)
As posed to Dr Karl Kapp, author and ‘knowledge broker,’ and Bryan Austin, founder of Game On! Learning,
Elearning!, ©2013 B2B Media Co

The Appeal of Serious Games (Oct 13)
Something about playing a game usually brings out the competition streak in all of us. So, it follows that the hot new business trend is gamification.
Elearning!, ©2013 B2B Media Co

Four Research-Based Questions to Ask about Serious Games (Oct 13)
Research shows that effective learning games are difficult to design, and they are rare, because persuasive communication and negotiation skills represent a huge developmental challenge.
Elearning!, ©2013 B2B Media Co

The Secret to Implementing Serious Learning Games (Oct 13)
Boom, Bash, Pow, Zing! Wow, can games be engaging for learners and lurkers! But where do you start? Do you need to be a game designer to get it right?> Discover the best practices for implementing serious learning games here.
Elearning!, ©2013 B2B Media Co

Driving Innovation and ROI with Games-based Learning (Oct 13)
Learning impact research - can serious games measure up?
Elearning!, ©2013 B2B Media Co

Battling the Villains of Fun (Oct 13)
Serious games remove  boredom, gloom and monotony from serious learning, just as Carnival Cruisers found out.
Elearning!, ©2013 B2B Media Co

Do You BYOD? (Oct 13)
The bring-your-own- device (BYOD) trend mixes challenges and opportunities for trainers. T+D, ©2013 ASTD

Interactive Video - The Next Big Thing in Mobile (Oct 13)
Studies have shown that interactive video increases attention, engagement, recall, satisfaction, and time spent watching a video. Most interactive video has a marketing aim, but some pioneers are beginning to use it for learning. This article explains the concepts, gives an overview of the techniques, and provides some ideas for getting started. Learning Solutions Magazine, © 2013 The eLearning Guild

The Rise of Video for Digital Learning (Oct 13)
“Do you have something shorter?” is a common query these days. Indeed, the pressure is on to produce shorter, richer, more targeted learning. Kath Fleet explains how we can stretch the boundaries of video to meet this challenge. Inside Learning Technologies and Skills, ©2013 CloserStill L&D

The xAPI and the LMS - What Does the Future Hold (Oct 13)
Traditional learning management systems (LMSs) have not been useful in managing learning that happens during workplace activity, such as coaching and work assignments. The Experience API (also called “Tin Can” or “xAPI”) integrates learning and working. This final part of Steve’s series on LMSs explores the relationship between the LMS and the xAPI, and explains how the xAPI works. Learning Solutions Magazine, © 2013 The eLearning Guild

Squeeze More Out of Your LMS (Oct 13)
Alan Samuel presents Nine Top Tips for mining the hidden depths of your Learning Management System. Inside Learning Technologies and Skills, ©2013 CloserStill L&D

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Social Media for Learning

Writing on Someone's Wall is Nothing New (Nov 13)
People have been learning from one another forever, but new technology can
e it to provide employees with the information they need to do their jobs better and faster in real time.
Chief Learning Officer, ©2013 Media Tec Publishing

Social Learning for the Antisocial (Oct 13)
Vaughan Waller says the way forward for effective social learning is not with a push but a nudge. But what has Star Trek and Newton’s Third Law got to do with it? Inside Learning Technologies and Skills, ©2013 CloserStill L&D

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Case Studies and Projects

Learning to the Rescue - FDIC (Nov 13)
The FDIC’s top learning executive works to build off the just-in-time mentality that helped get the agency’s employees through the worst of the financial crisis. Chief Learning Officer, ©2013 Media Tec Publishing

Going the Distance (Oct 13)
To help Cognizant reach its strategic objectives, the learning function is building organizational capability around three horizons that the company believes illustrate the complexion of market demand. T+D, ©2013 ASTD

Skill sets and mindsets go hand in hand (Oct 13)
A new corporate culture is helping to position Quanta Computer as it addresses the challenges of an uncertain future for computer products. T+D, ©2013 ASTD

Short can be oh so sweet (Oct 13)
A new training program at Tata Consultancy Services builds on real-life experiences, which increases employee knowledge and loyalty. T+D, ©2013 ASTD

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Measuring Education Value

Why L&D Needs Net Promoter Score (Oct 13)
John R Mattox II argues the case for Net Promoter Score. His analysis proves that NPS is invaluable to L&D departments. Inside Learning Technologies and Skills, ©2013 CloserStill L&D

Do not Dismiss Level One Evaluation (Oct 13)
”Smile sheets.” “Happy sheets.” We often hear level-one evaluation (the learner’s reaction to instruction) dismissed as trivial or unimportant. But maybe we’ve been asking the wrong questions. Here’s why level one is important—and how to do it in a way that provides insights that matter and that supports correct assessment of your work, says Marc Rosenberg. Learning Solutions Magazine, © 2013 The eLearning Guild

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Processes/Managing Costs/Outsourcing

CLO Investments Focus on Relevance and Technology (Nov 13)
CLOs continue to be thoughtful with their use of training dollars, spending most on areas that offer fast, visible results, says Cushing Anderson.  Chief Learning Officer, ©2013 Media Tec Publishing

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On Demand Webinars

Online Proctoring Best Practices (Oct 13) plus charts
Online proctoring is rapidly garnering the attention of testing programs that want better security, a longer reach, convenience, and lower test administration costs. Today there are several vendors offering services in this area, and they differ widely in the type and quality of services they provide. This webinar focused on: the major security threats during test administration; how those threats can be managed; and different features of online proctoring. Caveon Webinar, Oct 16, 2013

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Skills Gap/Technical Certification
No articles this month

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Special Interest Groups

2013 Business Survey (Oct 13) plus charts
We plan to launch this online survey later in October. Led by Dirk Braune of Alcatel-Lucent, attendees reviewed and recommended additions, changes and deletions to the set of questions. Training Metrics and Benchmarking SIG, Oct 7, 2013

Business Case - Transition to Performance-Based Testing (Oct 13) plus charts
We continued our exploration into the various aspects of providing performance-based testing within a certification program, discussing the conception and first steps of a new PBT program, and answering questions that executives want to know (for example, How is it better than what we have? Why is it so resource intensive? Why do we need to spend so much money?). Beverly van de Velde shared a business case and proposed pilot for Symantec’s new program. Certification SIG, Oct 18, 2013

Developing Instructor Classroom Skills - A Lightweight Approach (Oct 13) plus charts
This session followed previous discussions about a lightweight approach to engaging partners for an ATP Program, but was also relevant to those members without that program but who have to develop their own instructor classroom skills. This discussion session allowed attendees to share your views and experience. Using Training Partners SIG, Oct 30m 2013

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And, Finally.....




The train travellers story (relationships, assumptions, and so on)

A wealthy businessman who is used to getting his own way finds himself sharing a sleeper compartment with a beautiful young woman as they travel to Brussels on the train. It is winter and the heating is not working so the compartment is cold.

The two settle down to sleep.

"Two strangers, on a train..." says the businessman.

"Yes," says the woman.

"A man and a woman - away from home - probably never meet again.." Says the businessman.

"Yes," says the woman.

"It's cold, isn't it?" says the businessman.

"Yes," says the woman.

"Could you pass me another blanket?" says the businessman, "... Or maybe we could pretend to be man and wife for tonight?.."

"Yes, that would be good," says the woman, "Get your own bloody blanket."

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Feedback, please!


I would really like to get input from you, the readers.  Please give me your feedback and point me towards any article or source that you think the rest of the membership might enjoy. Thank you.

Mike Dowsey
Executive Director

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