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CEdMA-Europe Members' Newsletter - September 2014

 

Welcome to the September edition of the CEdMA-Europe Members' Monthly Newsletter, which is sent to CEdMA Europe members and to European colleagues of CEdMA USA members.

Sep 19, Certification SIG, "Supporting Certification Exam Candidates without Giving the Store Away" - WebEx session number 794 396 981, password "Sig2014"

14-15 Oct 2014 - CEdMA Europe Autumn Conference "What Customers Want - Social, Informal and 70:20:10?" at the Bristol City Centre Marriott. For attendance, contact your member main contact or mike@dowsey.net.

November 4 and 5, 2014 - CEdMA Fall Conference at the Babson College Conference Centre in Wellesley, MA - more information and register

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Recent Articles from the Education and Training Press

 
 


Reviews and Current Trends

Tech Headlines for August 2014 (Aug 14)
Tech headlines for August 2014 include MOOCs whitepaper, research study on virtual teams, and e-learning user study.  Learning Technologies Blog, ©2014 ATD

Elearning! User Study - Corporate Segment (Jul 14)
The Elearning! Magazine Group produces annual industry studies to provide deeper insight into the application of enterprise learning and workplace technologies. This year’s surveys included 408 respondents, of which 140 are public sector. And, 87% of the corporate respondents were subscribers to Elearning! Magazine. The balance are non-subscribers and community members. Within the subscriber respondents, all 100% have an active or planned enterprise-wide learning initiative underway. ©2014 B2B Media Co

Employee Engagement Trends in the UK (Jul 14)
Findings from a new study reveal that nearly one quarter (23 percent) of organizations in the United Kingdom, cite infrastructure and processes as major barriers to improving employee engagement. Global HRD Blog, ©2014 ATD
Full report: The State of Employee Engagement in the UK (May 14)

Wearable Technology Skills (Aug 14)
Demand for candidates with such skills grows, Technology Enabled Learning Excellence, ©2014 HR.com

Skillsoft Announces Intent to Purchase SumTotal Systems (Aug 14)
©2014 Skillsoft Ireland Ltd

Skillsoft to Acquire SumTotal (Aug 14)
Experts say the deal will allow the company to use SumTotal's lineup of products to take advantage of Skillsoft's content library. Chief Learning Officer, ©2014 Media Tec Publishing

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Training Manager/Director Development

Cloud-Based Learning Solutions - Making the Right Choice for Your Enterprise (Jan 14)
This e-book contains all the relevant information needed to understand the types and benefits of learning programs within an organization; how to influence stakeholders how to build a business case; how to select the right partner and much more.
©2014 Skillsoft

When Training Isn't the Solution (Aug 14)
Just because training isn’t the answer, that doesn’t mean the training department steps away from the project. Use your skills and turn this no-training problem into a win-win solution. Learning and Development Blog, ©2014 ATD

Training, Development & Learning (Aug 14)
Strategies to increase knowledge transfer,
Technology Enabled Learning Excellence, ©2014 HR.com

Corporate Training (Aug 14)
Improve training delivery using cartoons,
Technology Enabled Learning Excellence, ©2014 HR.com

It is all in your mind (Sep 14)
A person’s mindset can determine whether a learning intervention is successful, and a growth mindset is superior to a fixed one. Chief Learning Officer,
©2014 Media Tec Publishing

Do We Understand Work (Sep 14)
Job Task Analysis puts a different spin on traditional course design and offerings. says Bob Mosher, Chief Learning Officer,
©2014 Media Tec Publishing

A Learning Strategy for Big Data (Sep 14)
Data’s potential is limitless with the skills to use it properly, says Brandon Hall, Chief Learning Officer,
©2014 Media Tec Publishing

It's Performance That Matters (Aug 14)
The performance zone has never been more challenging. Change continuously disrupts it; threats or opportunities seemingly come out of nowhere. The ability to correctly anticipate change will make or break it. The job performance of employees is what fundamentally matters. Here are the five strategic areas where the learning organization must focus to enable that performance. Learning Solutions Magazine, ©2014 eLearning Guild

Serving All Customers (Sep 14)
Providing ideal service is a competitive edge, Chief Learning Officer,
©2014 Media Tec Publishing

Developing Learning Programs for Multicultural Audiences (Aug 14)
Tips to consider when localizing your e-learning programs. Training Magazine,
©2014 Lakewood Media Group

Training across Cultures (Jul 14)
What are the unique challenges faced when training across cultures? Learning some of the core cultural differences in instructional design and delivery is a critical skill in today’s global learning environment. Global HRD Blog, ©2014 ATD

Why Banning Smartphones Is Dumb (Jul 14)
Sometimes we regress back to our pedagogical origins and treat adult learners like children. ATD LINKS, ©2014 ATD

State of Mind (Sep 14)
Solve problems with analytical thinking, engaged action and reflection, Chief Learning Officer,
©2014 Media Tec Publishing

Compliance, Learning and Seat Belts (Sep 14)
New testing alternatives may be required for compliance training, says Elliott Masie, Chief Learning Officer,
©2014 Media Tec Publishing

Managing Virtual Teams (Aug 14)
5 pitfalls to avoid,
Technology Enabled Learning Excellence, ©2014 HR.com

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Selling and Marketing Education

The Content Marketer's Guide to Webinars (Jun 14)
This e-book helps you start, or expand, a webinar program or improve your existing program. ©2014 Adobe

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Learning Methods

Four Ways to Directly Tie Learning to Business Need (Aug 14) plus deck
This webinar covered connecting training to specific business imperatives such as revenue growth, harnessing “Big Data” and analytics to create targeted learning plans, structuring learning around customer needs, and increasing employee engagement through development planning, Training Industry webinar, Aug 13, 2014

Disruption - the Key to Meet Today's Customer Needs (Sep 14)
Today’s customers know exactly what they want. To meet these demands, organizations will have to shake up development strategies and collaborate across business silos. Chief Learning Officer, ©2014 Media Tec Publishing

How to Replace Top-Down Training with Collaborative Learning (Jan 14)
When you decide to implement a social, collaborative learning space, look for an easy-to-use solution. Your workforce expects their work technology to be as simple and functional as the technologies they use at home. If they’re complicated, they simply won’t be used, says Jay Cross.
©2014 Internet Time Alliance

From Interactivity to Engagement (Aug 14)
We hear a lot about giving the learner something to do through interactivity and we hear a lot about engaging the learner. They are not the same thing. Interactivity does not necessarily create engagement, and engagement does not necessarily require overt interactivity. Learn about the difference here from Marc Rosenberg, and about the “Four T’s of Engagement.” Learning Solutions Magazine, ©2014 eLearning Guild

In-Focus - Building Staff Engagement (Jun 14)
The role of technology-enabled learni9ng in building staff engagement.
©2014 Towards Maturity

The Top 10 ways to keep online learners engaged (Sep 12)
A brief on the keys to creating engaging online training presentations, ©2012 Citrix

The Visual System and Learning (Aug 14)
Neuroscience has learned a lot about the way that the brain processes visual information. This article provides insights into the two distinct visual systems that operate concurrently and independently. Understanding these systems and how they work will provide instructional designers with important information bearing on ways to increase comprehension, retention, and transfer. Learning Solutions Magazine, ©2014 eLearning Guild

Next-Generation Learning Content Strategies (Aug 14)
Three elements of a next-generation of learning content strategy are content definition, curation, and delivery. Training Magazine,
©2014 Lakewood Media Group

Blended Learning (Aug 14)
Understand your unique learning style,
Technology Enabled Learning Excellence, ©2014 HR.com

Informal or "Less Formal" Learning? (Aug 14)
When experts use the term “informal learning,” they don’t mean exactly the same thing eLearning and learning practitioners do. The latest eLearning Guild research report “Informal Learning Takes Off,” written by Jane Hart, highlights the differences as well as some innovative approaches you may want to try. Learning Solutions Magazine, ©2014 eLearning Guild

Informal Learning Takes Off (Aug 14)
In this report, Jane Hart examines the results of a survey about informal learning in the workplace; informal learning is becoming dominant, but it needs more support from L&D. ©2014 eLearning Guild

7 Informal Learning Lessons (Aug 14)
Findings from a structured review of the literature on informal learning, Training Magazine,
©2014 Lakewood Media Group

Learning Interruptus? (Aug 14)
Yes, it is a strange phrase to use in the world of Workplace Learning. Yet, Learning Interruptus is a growing phenomenon and dysfunction, as learners cope with more learning options, choices and personal control. ©2014 learning2014.com

Gamification Infographic (Jul 14)
©2014 Talentlms

Boosting Basic Job Skills Training With Gamification (Aug 14) plus deck
This webcast included examples of organizations that are getting dramatic results when using gamification in their learning programs. ATD Webinar, Aug 21, 2014

Power Up (Aug 14)
Focus of corporate gamification efforts has begun to change, Technology Enabled Learning Excellence, ©2014 HR.com

Gamification Training (Aug 14)
Best practices to make it more fun,
Technology Enabled Learning Excellence, ©2014 HR.com

Learning Innovation and the Definition of Insanity (Jul 14)
There are many issues preventing the innovation we need to apply to talent development. My perspective about these issues has changed dramatically over the last several months. Which, I’ll admit, has surprised me. This white paper will examine those issues and offer some ways to get our learning innovation "game on".
©2014 Game On! Learning

Time to MOOC Your Corporate Training (Aug 14)
Corporate MOOCs (Massive Open Online Courses) or online learning portals offer skill-based courses that act as self-paced and on-demand miniature sessions and workshops. Training Magazine,
©2014 Lakewood Media Group

In-Focus - The Role of MOOCs in corporate training programs (May 14)
Although the use of MOOCs up until now has been almost universally confined to education establishments, it is interesting to see their increasing use in other contexts, particularly for compliance and product training within the corporate world.
©2014 Towards Maturity

Take the Corporate MOOC Plunge (Jun 14)
Our goal here is to help inspire you to launch your first corporate MOOC, and why not start with desktop computer skills! One thing is frustrating, however: the field is so vast, we’ve barely scratched the surface!
©2014 Féfaur

A Match Made in Heaven - Performance Support and Mobile (Aug 14)
Even when the eLearning is well-designed, after completing it employees will need support at the moment they are actually trying to use what they learned. However, there may be no manager or coach or peer expert available in that moment to help them. Performance support, especially delivered on a mobile device, may be the ideal solution for this problem. Read about it here! Learning Solutions Magazine, ©2014 eLearning Guild

5 Critical Success Factors for Virtual Training Design (Jul 14)  plus deck
101 Tips to Motivate the Virtual Learner (Jan 14)
Virtual Classroom Tool Design Basics - A Virtual Engagement Primer (Jan 14)

and
Powerful Approaches for the Blended Classroom (Aug 14) plus deck
Blended Learning Instructional Design - A Modern Approach (Jun 14)
and
Top 10 Challenges of Blended Learning (Aug 14) plus deck
Solutions to the Top 10 Challenges of Blended Learning (Jan 14)
This 3-part webinar series with Jennifer Hofmann, president of InSync Training, described how to design and deliver an effective training program using virtual classrooms and blended learning. Citrix webinars Jul 30, Aug 13 and Aug 27, 2014

5 things to do in your next online training (Aug 13)
How preparation, organization and the effective use of interactive tools can help you increase engagement in online training classes. ©2014 Citrix

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Learning
Technology

Market Update August 2014 - Steve Rayson's Final Insights (Aug 14)
©2014 City & Guilds Group

Voiceover Scripts That Engage Learners (Jul 14)
How can you use your voiceover script to keep a learner’s attention within an e-learning lesson? Here are the two most important factors: Make it proportional and make it conversational. Learning Technologies Blog, ©2014 ATD

Recording Professional Quality Audio from Home (Jul 14)
Producing professional quality audio doesn’t have to be time-consuming or expensive. All it takes is the right equipment, the right environment, and the right software. Learning Technologies Blog, ©2014 ATD

Ten Tips for Effective Virtual Delivery (Aug 14)
VILT differs from face-to-face facilitation in a number of ways. Follow these 10 tips to avoid the pitfalls of VILT and maximize your effectiveness.
Learning Technologies Blog, ©2014 ATD

Trending in the virtual classroom design space are two concepts: how to 'flip the classroom' to maximize valuable collaboration time, and how to apply the latest thinking with regards to Bloom's Taxonomy to determine how best to delivery content in this new environment.

This session will examine both of these concepts and their relationship to the virtual classroom. The application of these concepts will help make your sessions as impactful as possible, while taking advantage of your technology investments by focusing on what content is best delivered through a virtual classroom and other learning technologies, and how flipping the classroom is a natural consequence of good design.

- See more at: http://www.hr.com/en?t=/webcasts/archived&start=60#sthash.aJKbvXe8.dpuf

Trending in the virtual classroom design space are two concepts: how to 'flip the classroom' to maximize valuable collaboration time, and how to apply the latest thinking with regards to Bloom's Taxonomy to determine how best to delivery content in this new environment.

This session will examine both of these concepts and their relationship to the virtual classroom. The application of these concepts will help make your sessions as impactful as possible, while taking advantage of your technology investments by focusing on what content is best delivered through a virtual classroom and other learning technologies, and how flipping the classroom is a natural consequence of good design.

- See more at: http://www.hr.com/en?t=/webcasts/archived&start=60#sthash.aJKbvXe8.dpuf

Trending in the virtual classroom design space are two concepts: how to 'flip the classroom' to maximize valuable collaboration time, and how to apply the latest thinking with regards to Bloom's Taxonomy to determine how best to delivery content in this new environment.

This session will examine both of these concepts and their relationship to the virtual classroom. The application of these concepts will help make your sessions as impactful as possible, while taking advantage of your technology investments by focusing on what content is best delivered through a virtual classroom and other learning technologies, and how flipping the classroom is a natural consequence of good design.

- See more at: http://www.hr.com/en?t=/webcasts/archived&start=60#sthash.aJKbvXe8.dpuf

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Social Media for Learning

Research Study - Social Learning Gains Momentum (Jul 14)
This is especially true among higher-performing organizations. Training Magazine, ©2014 Lakewood Media Group
Full report -
Social Learning 2014 - Gaining Importance (Jul 14), ©2014 Brandon Hall Group

Is Social Networking Good for Learning? (Sep 14)
Social networking technology can help organizations improve communication and collaboration, and drive productivity and business performance, but implementation challenges may inhibit enterprise social networks’ ability to maximize learning potential. Chief Learning Officer,
©2014 Media Tec Publishing

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Case Studies and Projects

Accenture - Boosting Employment and Entrepreneurship (Sep 14)
By sponsoring programs that train disadvantaged young people, Accenture is building a pipeline of future workers as well as future clients. Chief Learning Officer, ©2014 Media Tec Publishing

Pushing the boundaries of Learning innovation at PwC (Jul 14)
PwC continue to demonstrate why they are leading the way in learning innovation 10 years on with two Gold wins at the 2013 eLearning Awards.
©2014 Towards Maturity

Simplifying the Bull - How Picasso Helps to Teach Apple’s Style (Aug 14)
Apple may well be the only tech company on the planet that would dare compare itself to Picasso. ©2014 The New York Times

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Measuring Education Value

What You Measure Is What You Get (Aug 14)
“What gets measured gets done” and “If you don’t measure it, you can’t improve it” are two management maxims that have been around so long nobody is sure who said them first. But what is certain is that it’s not as simple as just starting to measure something. Here are two questions from Jane Bozarth that will help you avoid bad measures. Learning Solutions Magazine, ©2014 eLearning Guild

The Art and Science of Proving Learning value (Sep 14)
Some say sophisticated learning measurements and analyses are critical to ensure key organizational stakeholders understand the impact on the bottom line. Others say formal metrics are unnecessary, that ‘we just know it works.’ The truth may lie somewhere in between. Chief Learning Officer,
©2014 Media Tec Publishing

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Processes/Managing Costs/Outsourcing

Outsourcing Satisfaction Declining (Sep 14)
Outsourcing different parts of the learning function is still a popular way to maximize learning dollars and gain needed external expertise, but satisfaction rates are slipping. Chief Learning Officer, ©2014 Media Tec Publishing

Preparing Your Training Environment (Jun 14)
Establishing an optimal learning environment is vital to training success. It sets the tone for the entire learning experience. Preparing an environment conducive to learning requires adequate planning to maximize the effectiveness of the training program. ©2014 MicroTek

Setting up for blended events (Oct 13)
How to set up events with both in-person and online attendees, ©2013 Citrix

Optimize your External Training Business with Automated Revenue Recognition (Aug 14)
This webinar covered revenue recognition methods, how course delivery affects revenue recognition, the effects of training credits and vouchers, reporting, automating and forecasting, and best practices on HP’s successful revenue recognition program. ViewCentral Webinar, Aug 21, 2014

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Skills Gap/Technical Certification

Study finds networking, information security on leading edge of IT (Aug 14)
Certification Magazine, ©2014 Vallejo Media Group

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Special Interest Groups

Increasing Certification Adoption and Marketing (Aug 14) plus deck plus a short sequence from the Dec 13 CEdMA Europe Workshop
Joanne Coleman of Netsuite led a panel discussion which also included Sue Martin of SAP and Peter Manijak of Acquia. There were also contributions from attendees. Certification SIG, Aug 1, 2014

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And, Finally.....

 

 

 


The Microsoft story (computers, WYSInotWYG, ironic reference to computer software problems)

In 2050 A.D. Bill Gates dies in a car accident. He finds himself in the Purgatory waiting room, when God enters...

"Well, Bill," says God, "I'm confused. I'm not sure whether to send you to Heaven or Hell: you helped society enormously by putting a computer in almost every home in the world, and yet you've also created some of the most unearthly frustrations known to mankind. I'm going to do something I've never done before: I'm going to let you choose where you want to go."

Bill replies, "Well, thanks, God. What's the difference between the two?"

God says, "I'm willing to let you visit both places briefly to help you make your decision."

"Okay, where should I go first?" asks Bill.

God says, "That's up to you."

Bill says, "OK, let's try Hell first."

So Bill goes to Hell. It's a beautiful, clean, sandy beach with clear waters. There are thousands of beautiful women running around, playing in the water, laughing and frolicking about. The sun is shining, the temperature is just right. The whole thing looks perfect, and Bill is very pleased.

"This is great!" he tells God, "If this is Hell, I REALLY want to see Heaven!"

"Fine," says God, and off they go.

Heaven is a high place in the clouds, with angels drifting about playing harps and singing. It very nice but not as enticing as Hell. Bill thinks for a moment and announces his decision.

"Hmm, I think I prefer Hell." he tells God.

"Fine," says God, "As you desire."

So Bill Gates is taken to Hell.

Two weeks later, God decides to check up on Bill to see how he's doing in Hell. When God arrives in Hell, he finds Bill shackled to a wall, screaming amongst the hot flames in a dark cave. He's being burned and tortured by demons.

"How's everything going, Bill?" God asks.

Bill replies, his voice full of anguish and disappointment, "This is awful, it's not what I expected at all, I can't believe it. What happened to that other place with the beaches and the beautiful women playing in the water?"

God smiles and says, "That was the screen saver."

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Feedback, please!

 
 

I would really like to get input from you, the readers.  Please give me your feedback and point me towards any article or source that you think the rest of the membership might enjoy. Thank you.

Mike Dowsey
Executive Director
CEdMA-Europe
mike@dowsey.net

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