lakewood


CEdMA-Europe Members' Newsletter - November 2014

 

Welcome to the November edition of the CEdMA-Europe Members' Monthly Newsletter, which is sent to CEdMA Europe members and to European colleagues of CEdMA USA members.

November 4 and 5, 2014 - CEdMA Fall Conference at the Babson Executive Conference Centre in Wellesley, MA - more information and register

November 13, 1-2pm EST, 10-11am PST - Joint session of the Metrics and Training Partner SIG, "Metrics meets Training Partner Programs" with Lauren Thibodeau and Dirk Braune of PTC, WebEx session number 790 799 151, password "Sig2014"

December 2, 1-5pm GMT - CEdMA Europe Workshop, "Tales from the Cutting room floor". Members will describe training or training management disasters, how to anticipate and recover from them. Venue TBA

Back to top

 

Recent Articles from the Education and Training Press

 
 


Reviews and Current Trends

Tech Headlines for October 2014 (Oct 14)
Learning Circuits,
©2014 ATD

CLOs Prioritize Budgets for Learning Technologies (Nov 14)
When today’s CLOs spend money, they do so thoughtfully and with an eye for technology that will promote efficiency and ensure programs affect the bottom line.
Chief Learning Officer, ©2014 Media Tec Publishing

The Business Impact of Training (Nov 14)
Delivering high-impact business training is made up of seven key components and critical success factors that will guarantee repeatable success. Elearning!,
©2014 B2B Media Co

Success will not come from training (Oct 14)
Clark Quinn is dismayed that our approach to learning has changed little in 15 years. But there is a clear path ahead, he says. Inside Learning Technologies and Skills, ©2014 CloserStill L&D

Change - the one constant at the heart of learning (Oct 14)
Whether reminiscing about the past or looking to the future, learning and development professionals must embrace and accept change, says Charles Jennings. Inside Learning Technologies and Skills, ©2014 CloserStill L&D

Don't be overwhelmed (Oct 14)
Vincent Belliveau considers how learning professionals can cope with the constant deluge of technology. Inside Learning Technologies and Skills, ©2014 CloserStill L&D

Reflections (Oct 14)
Steve Rayson shares his thoughts on the state of the learning technologies nation. Inside Learning Technologies and Skills, ©2014 CloserStill L&D

The natural evolution of learning technology (Oct 14)
Are we producing more effective learning now than we did 15 years ago? To find out, Vaughan Waller revisits the first issue of this magazine. Inside Learning Technologies and Skills, ©2014 CloserStill L&D

Diversity Reigns among the Very BEST (Oct 14)
There is a misperception among many people that the Association for Talent Development BEST Awards are won by large companies with big budgets and large workforces. As you can see by the winners this year, especially Bass & Associates with 85 employees, it is not about size or budget but about commitment to developing your company’s talent. TD Magazine,
©2014 ATD

Elearning! News (Nov 14)
Elearning!,
©2014 B2B Media Co

Elearning Trends (Nov 14)
Elearning!,
©2014 B2B Media Co

Back to top

Training Manager/Director Development

The Question Is the Answer (Nov 14)
What makes a successful CLO is the ability to find a path through complexity without making it complicated, says. Chief Learning Officer, ©2014 Media Tec Publishing

Training Takes Center Stage (Oct 14)
Employee training is critical – but where do you start?
Technology Enabled Learning Excellence, ©2014 HR.com

Employee Development (Oct 14)
Three approaches that sound great, but aren’t.
Technology Enabled Learning Excellence, ©2014 HR.com

How the web is changing (Oct 14)
Jane Hart considers how we learn and what it means for today’s L&D professionals. Inside Learning Technologies and Skills, ©2014 CloserStill L&D

Tying EQ Into Technology (Nov 14)
Balance and emotional intelligence (EQ) are the keys to using technology. If you are in conscious charge of your technological choices and activities, then you are mindfully choosing your life. Training Magazine, ©2014 Lakewood Media Group

Seven Tips to Sustain Motivation and Keep Learners Coming Back for More (Oct 14)
For businesses, learning institutions, and even graduating students, future success increasingly depends on the cycle of developing and enhancing valuable skill sets. Maintaining the motivation needed for that kind of sustained growth can be incredibly difficult. Here are seven research-based tips that just might help your learners get there. Learning Solutions Magazine, ©2014 eLearning Guild

Do Your Coaches Truly Coach? (Nov 14)
Effective coaching requires as much structure as any learning program, says Bob Mosher.
Chief Learning Officer, ©2014 Media Tec Publishing

Managing Challenging Behaviors in the Classroom (Oct 14)
Some folks are just plain difficult to deal with during training! Indeed, every trainer has experienced their share of learners with challenging behaviors. Links, ©2014 ATD

7 Rules for Talking with Gamekeepers (Nov 14)
Getting access to decision makers often is not easy for sales professionals. Here are seven tips for working with the admin assistants and others who can be managerial “gatekeepers.” Elearning!,
©2014 B2B Media Co

The Three Ps of E-mail (Sep 14)
E-mail has become the primary written communication tool in business today, but it can cause problems if certain etiquette rules aren’t followed. Training Magazine, ©2014 Lakewood Media Group

Dos and Don'ts of Employee Surveys (Oct 14)
Turn employee surveys into strategically important tools. TD Magazine, ©2014 ATD

Telecommuting Is a Big Hook for Potential Recruits (Oct 14)
Infographic based on the third annual telecommuting survey from Staples. Data based on an online survey in March 2014 of 137 decision makers and 174 office workers at organizations of all sizes in the US and Canada.
©2014 Staples

Preparing Global Virtual Teams for Success (Sep 14)
With proper training, connection, and creativity, true collaboration can be accomplished in global virtual teams. Training Magazine, ©2014 Lakewood Media Group

Overcome the SME Availability Objection (Sep 14)
Six ways to entice busy subject matter experts (SMEs) to fully engage and provide you with the information you need to develop quality training. Training Magazine, ©2014 Lakewood Media Group

Design a More Effective Training Solution (Oct 14)
Infographic: The role of the learning leader includes being responsible for maximizing the return on every dollar spent on training.
©2014 Arrow

Accelerate training revenue with certification management (Oct 14)
This webinar covered how you can assure control and support of dynamic rules, curriculum, qualifications and prerequisite course offerings with automated certification management. Rainmaker Webinar, October 9, 2014

Back to top

Selling and Marketing Education
None this time

Back to top

Learning Methods

The Power of Proximity (Nov 14)
Despite cost- and time-effective advances in technology and e-learning, old-school face-to-face learning is here to stay. Chief Learning Officer, ©2014 Media Tec Publishing

Classroom training is alive and kicking (Oct 14)
After reviewing the latest research and analysing those 20-year-old predictions that said technology would supersede the classroom, Ron Orme concludes that classroom training is alive and kicking. Inside Learning Technologies and Skills, ©2014 CloserStill L&D

7 Informal Learning Lessons (Aug 14)
Findings from a structured review of the literature on informal learning. Training Magazine, ©2014 Lakewood Media Group

Customer Service Training (Oct 14)
The two sides of it,
Technology Enabled Learning Excellence, ©2014 HR.com

Building Tomorrow's Learning Experience - Personalized, Predictive and Connected (Nov 14)
Walter Rogers, co-founder of CCI Global Holdings, and Wayne McCulloch, senior vice president of Salesforce University at Salesforce.com, discuss how learning needs to adapt to meet the new needs of sales professionals. Elearning!,
©2014 B2B Media Co

Instructional Design for the Real World (Oct 14)
Textbooks and graduate courses on training and development sometimes suggest practices that are too good to be true in the real world where instructional designers live. Here are seven tips that are better matched to the challenges of our work, from Jane Bozarth. Learning Solutions Magazine, ©2014 eLearning Guild

Power to the People - Should Training Be Democratized (Oct 14)
As the demand for onboarding and training grows and training budgets shrink, many training organizations are in a bind, unable to afford to do what they should do. Is there an answer? One viable, but unexpected, route is to empower employees to be creators and curators of learning content. Here’s how that works. Learning Solutions Magazine, ©2014 eLearning Guild

Content Strategy for Continuous Learning (Oct 14)
Content as a strategy is a winning approach for many organizations as they shift to performance-driven learning. The benefits include bite-sized learning content available to multiple audiences in many formats, better alignment to the business, higher productivity, faster time-to-market, and highly effective content. Here’s a high-level overview of what content strategy is all about. Learning Solutions Magazine, ©2014 eLearning Guild

The Answer to Transfer (Nov 14)
We should abandon the term ‘learning transfer’ altogether, and focus interventions on identifying application opportunities and activating the most effective behaviors. Chief Learning Officer, ©2014 Media Tec Publishing

Enabling Virtual Learning by Design (Oct 14)
Jennifer Hofmann looked closely at implementing five critical elements that set our learners up for success. She described how to design the following success factors into your programs during the critical planning stages of the program: motivation to learn built into the program; opportunities to collaborate; a blend of delivery methods designed to maximize the learning outcome; usable technology; and active and participative facilitators that believe in and support the blended learning experience.
ATD Webinar, Oct 23, 2014

Managing MOOCs (Sep 14)
Massive Open Online Courses (MOOCs) provide large numbers of learners with unlimited access to online material, but they are not for everyone. Training Magazine, ©2014 Lakewood Media Group

The LMS is dead - Long live the LMS (Oct 14)
Andy Wooler discusses the origin of the Learning Management System, its evolution – and what it might look like in the future. Inside Learning Technologies and Skills, ©2014 CloserStill L&D

If the LMS Could Talk (Nov 14)
Learning management systems, meet your new friend and boss: the learner, says Elliott Masie. Chief Learning Officer, ©2014 Media Tec Publishing

LMS for Training (Oct 14)
Roles and competencies approach,
Technology Enabled Learning Excellence, ©2014 HR.com

Can Your LMS Meet Other Apps in the Cloud? (Sep 14)
Yes, but when considering a move to the cloud, you can’t just think about features and pricing. You need to expansively consider all the applications it takes to deliver your learning programs. Training Magazine, ©2014 Lakewood Media Group

Develop Me - Creating and Marketing a Personalized Learning Academy (Oct 14) plus deck
This webinar described an implementation of a fully functioning campus-wide learning academy as well as a developed and rolled-out ongoing personalized marketing strategy based upon efficient and effective data collection, all within 15 months. Training Industry Webinar, Oct 1, 2014

The internet of brains (Oct 14)
As the possibilities of learning by download grow exponentially, Ger Driesen takes a giant leap for L&D by predicting that within the next 15 years learning will be downloaded directly. Inside Learning Technologies and Skills, ©2014 CloserStill L&D

Back to top

Learning
Technology

Training Software (Oct 14)
Buy or build?
Technology Enabled Learning Excellence, ©2014 HR.com

Just-in-Time Technology Solutions (Sep 14)
We watch TV programs sans commercials “on demand” and have instant access to information 24/7 via the Web. Today’s employees want that same flexibility when it comes to training.. Training Magazine, ©2014 Lakewood Media Group

Let's Get Upfront and Personal (Sep 14)
Using technology to connect better with your employees. Training Magazine, ©2014 Lakewood Media Group

Uninspiring eLearning Content (Oct 14)
It’s driving your learners away!
Technology Enabled Learning Excellence, ©2014 HR.com

E-Learning (Oct 14)
How to gain balance and praxis,
Technology Enabled Learning Excellence, ©2014 HR.com

eLearning for the Mobile Generation (Oct 14)
Infographic,
©2014 Pulse Learning

Are You Ready to Deploy Mobile Learning (Oct 14)
Beyond making sure your authoring tool supports HTML5, and making sure you have either a BYOD (bring your own device) policy or a mobile-usage policy in place, what else is there to do to be ready to deploy mobile learning? A lot, it turns out. Here are five tips that will help you as you prepare to launch your mLearning initiative. Learning Solutions Magazine, ©2014 eLearning Guild

Mobile Learning (Oct 14)
4 reasons to train your sales team,
Technology Enabled Learning Excellence, ©2014 HR.com

QA Test Strategies for Mobile Learning (Oct 14)
While training professionals have always done “quality checks” of training courses through content reviews, dry runs, pilots, and so on, the migration to eLearning and mLearning has increasingly changed this process to a software quality check. Doing this check right requires a test plan, and this article explains what that involves. Learning Solutions Magazine, ©2014 eLearning Guild

More than Mobile - Beating the Forgetting Curve (Sep 14) plus deck
Let’s be honest … people forget most of what they have been taught very quickly and, until now, no new technology addressed that. The forgetting curve will always defeat a single learning intervention. Spacing learning over time, however, has been shown to tackle memory’s natural inclination to fade. Couple that spacing to mobile devices and you have a winner. In this session Donald Clark explored how an app-based plugin to Moodle and Totara LMS could help fix the forgetting curve and raise job performance through improved retention. Learning and Skills Group, 18 Sep, 2014

Authoring Tool (Oct 14)
How to pick the right one to build your course,
Technology Enabled Learning Excellence, ©2014 HR.com

Articulate Storyline 2 Was Worth the Wait (Oct 14)
Articulate launched Storyline 2 on September 16, and there are some very nifty features in this new version of a tool that has many fans. Here’s a rundown on the big changes! Learning Solutions Magazine, ©2014 eLearning Guild

Games and Simulations (Sep 14)
Trends, technologies and case studies. Training Magazine, ©2014 Lakewood Media Group

Taking Games Seriously in the Corporate Learning Arena (Nov 14)
How well-designed games can stimulate and enhance the learning experience. Elearning!,
©2014 B2B Media Co

Getting Learning's Game On (Sep 14)
To recreate the age-old apprenticeship model of learning within a new-age immersive gaming context, it is important to consider eight key design principles. Training Magazine, ©2014 Lakewood Media Group

Learning and Talent Management Systems Trends (Nov 14)
How consumerization of learning is changing learning and talent management systems. Elearning!,
©2014 B2B Media Co

Trending in the virtual classroom design space are two concepts: how to 'flip the classroom' to maximize valuable collaboration time, and how to apply the latest thinking with regards to Bloom's Taxonomy to determine how best to delivery content in this new environment.

This session will examine both of these concepts and their relationship to the virtual classroom. The application of these concepts will help make your sessions as impactful as possible, while taking advantage of your technology investments by focusing on what content is best delivered through a virtual classroom and other learning technologies, and how flipping the classroom is a natural consequence of good design.

- See more at: http://www.hr.com/en?t=/webcasts/archived&start=60#sthash.aJKbvXe8.dpuf

Trending in the virtual classroom design space are two concepts: how to 'flip the classroom' to maximize valuable collaboration time, and how to apply the latest thinking with regards to Bloom's Taxonomy to determine how best to delivery content in this new environment.

This session will examine both of these concepts and their relationship to the virtual classroom. The application of these concepts will help make your sessions as impactful as possible, while taking advantage of your technology investments by focusing on what content is best delivered through a virtual classroom and other learning technologies, and how flipping the classroom is a natural consequence of good design.

- See more at: http://www.hr.com/en?t=/webcasts/archived&start=60#sthash.aJKbvXe8.dpuf

Trending in the virtual classroom design space are two concepts: how to 'flip the classroom' to maximize valuable collaboration time, and how to apply the latest thinking with regards to Bloom's Taxonomy to determine how best to delivery content in this new environment.

This session will examine both of these concepts and their relationship to the virtual classroom. The application of these concepts will help make your sessions as impactful as possible, while taking advantage of your technology investments by focusing on what content is best delivered through a virtual classroom and other learning technologies, and how flipping the classroom is a natural consequence of good design.

- See more at: http://www.hr.com/en?t=/webcasts/archived&start=60#sthash.aJKbvXe8.dpuf

Back to top

Social Media for Learning

Online Training (Oct 14)
Reduce social risks, Technology Enabled Learning Excellence, ©2014 HR.com

Get beyond that social stigma (Oct 14)
Social learning can deliver significant benefits. The key is to start small and build on success, says Charles DeNault. Inside Learning Technologies and Skills, ©2014 CloserStill L&D

Facilitating Social Learning (Oct 14)
Randy Emelo argues that the learning advisor is the key to unlocking productive social learning. ©2014 Training Journal

Back to top

Case Studies and Projects

Commitment to Talent Development Excellence (Oct 14)
Talent development is very personal at Cognizant, a global technology solutions company with more than 170,000 employees. Every one of Cognizant’s employees, from new hires to mid-level managers, has an individualized development plan that supports his long-term career goals. TD Magazine,
©2014 ATD

Good Connections (Oct 14)
Tying Learning to Strategy at Verizon, TD Magazine,
©2014 ATD

Learning Analytics at JetBlue (Nov 14)
Data-driven performance measures are pleasing customers and employees, says Brandon Hall.
Chief Learning Officer, ©2014 Media Tec Publishing

Back to top

Measuring Education Value

Taking evaluation to the next level (Oct 14)
Evaluation is not about assessing training impact. It must create business value. Susanna Brinkerhoff Zens and Robert O. Brinkerhoff provide a clear strategy. Inside Learning Technologies and Skills, ©2014 CloserStill L&D

Measuring E-learning effectiveness (Oct 14)
Kate Pasterfield says it’s no good investing large sums of money in a training programme only to find it doesn’t achieve your learning objectives. Kate also considers certain options for ensuring your e-learning does what it should do. Inside Learning Technologies and Skills, ©2014 CloserStill L&D

Online versus In-Class Success (Sep 14)
E-learning can be an inexpensive alternative to classroom training, but does it yield the same results? Training Magazine, ©2014 Lakewood Media Group

Absolutely Positively Achieve Level 4 Outcomes (Oct 14) plus deck
In this webinar, James Pepitone described what experienced work design consultants know about how to increase business results that are specifically dependent on people. He shared numerous stories from his work partnering with his client’s training and development functions to create Level 4 business results. ATD Webinar, Oct 27, 2014

Back to top

Processes/Managing Costs/Outsourcing
None this time

Back to top

Skills Gap/Technical Certification
None this time

Back to top

Special Interest Groups

Badges - Reliably recognizing professional achievements (Oct 14)  plus deck
Because information technology evolves so quickly, it is vital that IT professionals continually hone their skills in order to stay competitive. As such, upon completion of training and certification programs, these professionals must have a way to effectively convey their verified knowledge and expertise to their employers, contractors, and recruiters.  In today’s digital world, traditional forms of professional recognition, namely paper certificates, are no longer an effective way to communicate the nature of earned credentials, nor can they be readily verified or socially shared online.   Enter digital credentials, sometimes called badges, as a means to reliably recognize professional achievements such as certifications, skills and other continuing education experiences. This presentation provided an overview of the concept of digital credentialing and discussed its potential in helping organizations meet their goals while also delivering significant value to their stakeholders. Certification SIG, Oct 17, 2014

Back to top
 

 
 

And, Finally.....

 

 

 


The shepherd story (IT consultants, business consultancy, knowing your facts - ironic example)

A shepherd was tending his flock in a field, when a new sports car screeched to a stop on the road nearby in a cloud of dust. The driver, a young man in expensive designer clothes and sunglasses, leans out of the window and shouts over to the shepherd, "If I tell you exactly how many sheep you have here, can I take one?"

The shepherd looks up slowly at the young man, then looks at his peaceful flock, and calmly answers, "Sure, why not?"

The young man steps out of his car holding a state-of-the-art palmtop pda, with which he proceeds to connects to a series of websites, first calling up satellite navigation system to pinpoint his location, then keying in the location to generate an ultra-high resolution picture of the field. After emailing the photo to an image processing facility, the processed data is returned, which he then feeds into an online database, and enters the parameters for a report. Within another few seconds a miniature printer in the car produces a full colour report containing several pages of analysis and results. The young man studies the data for a few more seconds and returns to the shepherd.

"You have exactly one-thousand five-hundred and eighty-six sheep, including three rams, and seven-hundred and twenty-two lambs."

"That's right," says the shepherd, mildly impressed. "Well, I guess that means you get to take one of my sheep."

The young man makes his choice and loads the animal onto the back seat of his car, at which the shepherd says, almost as an afterthought, "Hey there, if I can tell you what your business is, will you give me back my sheep?"

The young man, feeling confident, agrees.

"You're a IT consultant," says the shepherd.

"Wow, that's right," says the young man, taken aback, "How did you guess that?"

"No guessing required," answers the shepherd, "You showed up here even though nobody called you. You took a fee for giving me an answer that I already know, to a question I never asked, and you know nothing about my business. Now give me back my dog."

Back to top
 

 
 

Feedback, please!

 
 

I would really like to get input from you, the readers.  Please give me your feedback and point me towards any article or source that you think the rest of the membership might enjoy. Thank you.

Mike Dowsey
Executive Director
CEdMA-Europe
mike@dowsey.net

Back to top