CEdMA-Europe Members' Newsletter -
April 2015


Welcome to the April edition of the CEdMA-Europe Members' Monthly Newsletter, which is sent to CEdMA Europe members and to European colleagues of CEdMA USA members.

CEdMA Europe Conference, 21-22 April - The CEdMA Europe Spring Conference will take at the Marriott Meon Valley Hotel and Country Club at Shedfield, which is near Southampton. The theme is “How is the Cloud changing your Education Business?” The details to enrol have been sent to your “member main contact” who makes the decision on who shall attend.

CEdMA US Conference, 28-29 April - The doors are open to register for another exciting Spring CEdMA Conference! NetApp will be sponsoring the venue this year at their headquarters in Sunnyvale. We are lining up great topics, favorite and new presenters, and vendors, so make sure you take the time to attend.

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Recent Articles from the Education and Training Press


Reviews and Current Trends

Elearning News (Feb 15)
Elearning!, ©2015 B2B Media Co

Elearning New Products (Feb 15)
©2015 B2B Media Co

Training Today (Mar 15)
News, stats and business intel, Training Magazine,
©2015 Lakewood Media Group

The View From the Top (Apr 15)
C-suite-level executives see corporate learning as a primary driver for global business success. But that doesn’t mean learning leaders can go light on strategy, delivery and metrics. Chief Learning Officer, ©2015 Media Tec Publishing

Five Training Trends to Watch This Year (Feb 15)
Our industry is advancing so fast, it’s interesting to see how much top trends change from one year to the next. Let’s pause to consider what our industry will likely be seeing this year. Elearning!,
©2015 B2B Media Co

5 Learning Trends - Get Better Results in 2015 (Feb 15)
Everyone likes to be at the top of their industry, but knowing the trends doesn’t mean knowing how to use them. We’ve all heard that things like rich media, gamification and personalization are changing training, but do you know how to apply them to your business challenges? When used effectively, these trends can help you solve problems and meet needs. Learn how to use the 2015 trends to boost your bottom line.
©2015 Allen Communications

Top 13 eLearning Trends for 2015 (Mar 15)
Research by Global Industry Analysts (GIA), states that the "eLearning market is one of the most rapidly growing sectors in the global education industry", predicting the global market to reach $168.8 billion by 2018. eLearning, which was instituted on desktops, has gradually shifted its base to tablets and smart phones, now evolving into multi-device learning. So while multi-device learning continues to be a major technology trend as we move into 2015, there are some other technologies and trends that (continue to) influence the way eLearning is developed and delivered. Here’s a look at the top 13 eLearning trends for 2015 (listed in no particular order).  ©2015 Upside Learning

Extended Enterprise Training Trends (Feb 15)
Training of external teams goes mainstream. Elearning!,
©2015 B2B Media Co

Tracking Trends (Mar 15)
Vendor selection tips for corporate sales training, Training Industry Magazine, Spring 2015,
©2015 Training Industry Inc

On Big Data and Learning (Feb 15)
To say it's the next big thing is incorrect, for those who have found out how to use big data, it's already paying dividends. Elearning!,
©2015 B2B Media Co

Why Online Learning Institutions Fail (Mar 15)
3 reasons,
Technology Enabled Learning Excellence, ©2015 HR.com

Market Update March 2015 - Progress of the Learning Management System (Mar 15)
It’s no surprise that many businesses have a Learning Management Systems (LMS) at the heart of their learning and development to help manage training and develop their employees. LMSs can be brilliant and offer extensive benefits, but can also be a real headache when designed badly, or utilised ineffectively.
©2015 City and Guilds Kineo

Learning Management Systems UserView 2015 (Feb 15)
To learn more about organizations’ use of LMSs, what benefits and challenges they’ve experienced and their LMS investment plans for 2015, Software Advice conducted a survey of human resources (HR) professionals who currently use an LMS. This report will help potential buyers of LMS software learn more about this technology to better guide their purchase decisions. © 2006-2015 Software Advice™, Inc.

Learning Portals - When an LMS Just is not Enough (Mar 15)
If you find LMS falling short on basic things like user experience, social collaboration, strong branding, program completion, or training efficacy, it may be time for you to transform your LMS into a Learning Portal.
©2015 City and Guilds Kineo

Women in the eLearning Field - Was Your Father a Programmer? (Mar 15)
A meeting with a client 10 years ago provides a key—and unfortunately typical—example of some of the assumptions that result in a hostile environment for women in tech. But there are more sources, as this article points out. Where do we start changing the assumptions, and why is it important to make the changes? Here are some of the places and reasons to begin. Don’t be left behind. Learning and Solutions Magazine, ©2015 eLearning Guild

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Training Manager/Director Development

The Potential for a Win-Win (Apr 15)
Development, intention and motivation are just as important as funding, Chief Learning Officer, ©2015 Media Tec Publishing

What is Old Is New Again (Apr 15)
CLOs aren’t as fond of blended learning as we think,
Chief Learning Officer, ©2015 Media Tec Publishing

Using Consumerization to Build A Better Learning Organization (Feb 15)
Don't want to get left behind? View your employees as consumers, and introduce new organizational possibilities. Elearning!,
©2015 B2B Media Co

Can Training Change Your Corporate Culture (Mar 15)
Some scandalous questions: What are the odds that your eLearning, by itself, will succeed at changing behavior? Put another way, “Does education matter?” Will teaching people new information really get them to behave in new ways? Art reveals some research that lay hidden for years, although it opens insights into what does and does not cause groups of people to change their behavior. Learning and Solutions Magazine, ©2015 eLearning Guild

Work Like a Product Manager (Apr 15)
Staying intimately connected with customers adds to the learning leader’s role, says Josh Bersin,
Chief Learning Officer, ©2015 Media Tec Publishing

Creating Customer Stickiness through Training - Don't Hold Out on Customer Training (Mar 15)
We spend millions of dollars and countless hours in training our staff on how to deal with customers and partners. But what about training our customers directly? Research and countless company journeys, such as that of software leader Bluebeam, show that customer training is key to unlocking bottom-line business results that can range from increased profits to decreased customer attrition. Learning and Solutions Magazine, ©2015 eLearning Guild

Use It or Lose It (Mar 15)
You might have found just the right image, song, or article to incorporate into your training program, but do you have the right to use it? Being familiar with copyright law is key. Training Magazine,
©2015 Lakewood Media Group

Training for the Worst (Mar 15)
Disasters, whether manmade or the result of nature, are bound to occur, no matter how finely tuned a business is. Resilience training is key to making people more capable of bouncing back quicker and emerging stronger from these shocks and stresses. Training Magazine,
©2015 Lakewood Media Group

All Roads Lead to Return on Investment (Apr 15)
Human capital analytics and ROI go together, say Jack and Patti Phillips,
Chief Learning Officer, ©2015 Media Tec Publishing

Teach How to Learn (Mar 15)
And, not what to learn,
Technology Enabled Learning Excellence, ©2015 HR.com

Training Your Team (Mar 15)
6 ways to get the most out of them,
Technology Enabled Learning Excellence, ©2015 HR.com

Try Commandments instead of Goals (Mar 15)
Resolutions, goals and intentions, are important. But there’s an implied sense of “optional” in them. Instead, here are 10 commandments I’d like to live by. Training Magazine,
©2015 Lakewood Media Group

Bouncing Back Up Again (Mar 15)
Understanding what it takes to learn resiliency skills, Training Magazine,
©2015 Lakewood Media Group

Online Training Courses (Mar 15)
How to choose,
Technology Enabled Learning Excellence, ©2015 HR.com

Go Beyond Buzzwords (Mar 15)
Make your communication count—start by fact-checking your statements and steering clear of jargon. Training Magazine,
©2015 Lakewood Media Group

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Selling and Marketing Education

Learning with a Side of Marketing (Apr 15)
Learning leaders have to be business experts and savvy marketers to ensure stakeholders want to actively engage with development offerings. Chief Learning Officer, ©2015 Media Tec Publishing

Fleeing the Tension (Feb 15)
And other sales negotiation mistakes that kill deal profitability.
©2014 Corporate Visions

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Learning Methods

The 70-20-10 Learning Framework - Formalizing the Informal (Feb 15)
The key is to use the classroom to its greatest potential while leveraging other delivery methods to enhance, supplement, and complement instructor-led training. Training Magazine, ©2015 Lakewood Media Group

Enhance Your Corporate Classrooms Learning Ecosystem (Mar 15)
As you consider your learning and performance ecosystem, remember to include your physical spaces: meeting rooms and classrooms. In many cases, these rooms have limited technology to optimize learning and communication, although digital presentation solutions have been available for some time. This article presents some options that can result in deeper learning when properly used. Learning and Solutions Magazine, ©2015 eLearning Guild

Seven Cs Ensure Learner Engagement in Corporate MOOCs (Mar 15)
In a recent corporate MOOC, over 85 percent of the participants completed the training—17 times higher than the average academic MOOC. What drove those results? Learning and Solutions Magazine, ©2015 eLearning Guild

Cracking the Successful Corporate MOOC (Mar 15)
Massive Open Online Courses (MOOCs) must be well tailored to company objectives, tightly embedded in the corporate context, and designed with learner engagement and motivation specifically in mind. Training Magazine,
©2015 Lakewood Media Group

Four Tips - Building Learning and Performance Ecosystems for Small-to-medium Businesses (Mar 15)
If you’re a manager or supervisor in a small-to-medium size business, you already know there’s never enough time for you to tackle every challenge you face. For example, how can you build a training program that is current, complete, effective, and affordable? Here’s a simple four-step process that starts with an “invisible” resource that you already have.
Learning and Solutions Magazine, ©2015 eLearning Guild

Riding the Digital Stream - Integrating Modern Learning Practice into Formal Programs (Mar 15)
As we break away from discrete training efforts and move toward joining formal-personal and social-informal learning together in one continuous, systematic program, what are the steps and practices that will make that process smoother? How can we help people learn to function at a high level without the need for formal training? Here’s a thought-provoking look at some answers. Learning and Solutions Magazine, ©2015 eLearning Guild

eLearning - Why No One Cares (Mar 15)
Tips for better e-Learning,
Technology Enabled Learning Excellence, ©2015 HR.com

Serious eLearning Manifesto (Mar 15)
Why embrace it,
Technology Enabled Learning Excellence, ©2015 HR.com

ELearning Development Checklist (Mar 15)
The dos and don’ts. Technology Enabled Learning Excellence, ©2015 HR.com

A Level Up in Gaming (Apr 15)
Use a clear story, strategy, scoring system and support to ensure your organization succeeds with game-based learning. Chief Learning Officer, ©2015 Media Tec Publishing

Gamification Meets Employee Development (Mar 15)
Five ‘fun’ ways to improve staff,
Technology Enabled Learning Excellence, ©2015 HR.com

Making Training Stick - Engagement through Gamification (Feb 15)
This webinar covered why engagement is critical to training effectiveness, what training reinforcement is, and why every learning program needs it, and how gamification drives engagement for knowledge retention among learners. Training Industry Webinar, Feb 25, 2015

5 Things No One Is Telling You about Learning Games (Mar 15)
Some people refuse to recognise gaming as a learning medium, whereas others love the idea of using gaming, but aren’t sure where to start. But what if games are more than just a gimmick, and could add real business value to your organisation?
©2015 City and Guilds Kineo

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Learning Technology - Proceed with Caution (Mar 15)
The problem with learning technology is not the technology itself, but how well it’s used. Here are seven cautions to keep in mind as you develop and implement learning technology solutions of all shapes and sizes, to assure that you don’t jump into things blindly and that you see the bigger picture. Learning and Solutions Magazine, ©2015 eLearning Guild

Training Tips from the Walking Dead and Breaking Bad (Mar 15)
The second screen (using a mobile device to access supplementary content or applications) is no longer a passing trend, and no longer exclusive to viewers of popular television programs. Here’s an introductory look at this design strategy, and how it is already in use in eLearning. Learning and Solutions Magazine, ©2015 eLearning Guild

Leveraging YouTube for Technical Training to Expand Reach (Mar 15) plus deck
Lawrence Rust explained leveraging channels such as YouTube for technical training, why short, concise training lessons appeal to today’s learners, and how Learning Bytes are used by Juniper Education to drive the P&L business and engage the customer audience. Training Industry Webinar, Mar 4, 2015

Learning Is All in the Wrist (Apr 15)
Wearables, gamification and other technological advances could become major learning tools, as long as CLOs focus on how they improve learning, not just make it flashier. Chief Learning Officer, ©2015 Media Tec Publishing

Wearables and Learning (Feb 15)
Analysts disagree on how quickly organizations can adapt learning to wearable technology. Elearning!,
©2015 B2B Media Co

Toolkit - It's March Madness Catch-up Time (Mar 15)
With the arrival of a new year, the authoring tool update cycle is in full swing. Here’s the current update from a half-dozen tool publishers! Learning and Solutions Magazine, ©2015 eLearning Guild

How to Digitalize Professional Training within Corporate Environments (Jan 15)
For 5 years now, 360Learning has been providing an innovative solution, a web solution building upon the new digital practices, in order to achieve the goals of growing companies. This white paper sets forth the methodologies and best practices we have deployed over the past 4 years to over 500 corporations. ©2015 360Learning

A Whole New LMS World (Mar 15)
Many current learning management systems don’t play well with others. Next-generation learning platforms are designed with consolidation and integration in mind to allow you to keep what you want, and let go of what you don’t. Training Magazine,
©2015 Lakewood Media Group

LMS Selection in High-Consequence Industries - A Checklist for Success (Mar 15)
Companies in these industries need to employ a little extra due diligence when making their technology selection. Brandon Hall group has devised an LMS selection checklist specifically for companies where compliance is front and center. ©2015 Brandon Hall Group

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Social Media for Learning

The difference between social learning and social collaboration (Mar 15)
In the framework of Modern Workplace Learning, I use the term social collaboration to label an important new element of work of the modern-day L&D department. I deliberately chose not to label it social learning. So what is the difference – or rather connection – between these two terms, asks Jane Hart? Jane Hart’s Blog, ©C4LPT

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Case Studies and Projects

Training Agile at Scale (Mar 15)
Few organizations have transformed from traditional software development methods to Agile on the holistic scale undertaken by PayPal. Training played a key role in accelerating transformation success. Training Magazine, ©2015 Lakewood Media Group

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Measuring Education Value

Are you using the best metrics to evaluate your skills training (Mar 15)
Great talent management begins and ends with great business impact. Training Industry Magazine, Spring 2015, ©2015 Training Industry Inc

4 Learning Metrics you are not using today but should (Feb 15)
This webinar focused on 4 underutilized metrics - Scrap Learning, Predictive ROI, Net Promoter Score (NPS), and Manager Support Rate. Training Magazine Network Webinar, Feb 5, 2015

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Processes/Managing Costs/Outsourcing

Building a Business Case for Learning (Mar 15)
Even though the need for a strategic learning program may be clear, you may need to convince the rest of your organization to jump on board. However, building a business case for a learning solution involves much more than a static business plan. Want to understand what business case success looks like? Here’s a blueprint. Learning and Solutions Magazine, ©2015 eLearning Guild

Purchasing Learning Technologies (Mar 15)
Here's the survey results on how trainers prepare for and participate in the purchasing process. Training Magazine, ©2015 Lakewood Media Group

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Skills Gap/Technical Certification

Turn Content Into Certification Program (Mar 15)
How to,
Technology Enabled Learning Excellence, ©2015 HR.com

Test Security Lessons from ATP 2015 (Mar 15)
This webinar focused on important takeaways from Innovations in Testing, and concepts that will help you best protect your program and the validity of your exam results. Caveon Webinar, Mar 25, 2015

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Special Interest Groups

14Q4 Market Barometer Results with EMEA Comparisons (Mar 15) plus deck
Mike Dowsey presented the feedback by 36 members on the 14Q4 Market Barometer and compared these to the feedback by 26 members on the CEdMA Europe equivalent. Training Metrics and Benchmarking SID, Mar 11, 2015

ATP Conference Review (Mar 15) plus deck
Joe Cannata, Beverly van de Velde and Joanne Coleman described their experiences attending the recent ATP Conference. Certification SIG, Mar 27, 2015

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And, Finally.....





Medieval Help Desk

If you think that the need for the Help Desk is only a recent phenomenon of the last 20 years, then think again! And, click here.

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Feedback, please!


I would really like to get input from you, the readers.  Please give me your feedback and point me towards any article or source that you think the rest of the membership might enjoy. Thank you.

Mike Dowsey
Executive Director

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