Day 1 – Thursday 29th November 2001

0900

 

COFFEE & WELCOME

0930

 

Huw
Williams

INTRODUCTION & PULSE OF THE INDUSTRY

1100

 

COFFEE

1130

S Molyneux

MARKET TRENDS OF CUSTOMER DRIVEN BUSINESS MODELS

1300   

 

LUNCH

1345  

THE IMPACT OF ONLINE LEARNING – TO THE LEARNER/ TO THE PROVIDER

1515  

TEA

1530   

 

THE NEED TO MANAGE CHANGE AND THE NEW CUSTOMER SEGMENTATION OF DIFFERENT TRAINING CHANNELS

1700   

 

CLOSE

1800   

All

EVENING EVENT

1930   

All

DINNER

 

 

Day 2 – Friday 30th November 2001

0900  

 

AN INDUSTRY WATCHER TO LEAD A DISCUSSION ON THE UNDERSTANDING THE IMPLICATIONS OF THE IMPLICATIONS OF TRAINING WITHIN NEW CUSTOMER DRIVEN CULTURES

Please come prepared to contribute your views

1030

 

COFFEE

1045

 

SALES & MARKETING

1215

All

PLANNING THE NEXT CONFERENCE, WEB SITE UPDATE AND MEMBERSHIP SURVEY

1245  

 

LUNCH

1315

 

COMPARING AND CONTRASTING DELIVERY OPTIONS

  • asynchronous
  • synchronous

1430

All

ANNUAL GENERAL MEETING AND COFFEE

1445

Phil Lawman
Hewlett Packard

E-LEARNING REVIEW

HP will lead a wrap up session reviewing how far delegates have progressed with the issues raised in

Please come prepared to contribute your views

1600

 

CLOSE

29th – 30th November 2001

IBM United Kingdom Limited – Lotus Software

Staines,
UK

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